HOSPITALITY FIELD MANAGER - MANHATTAN, NY

Compass Group•Town of North Hempstead, NY

3d•$66,000 - $70,000•Onsite

About The Position

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job SummaryWill lead and motivate a field-based team of Pantry Attendants and Pantry Captains, ensuring smooth day-to-day operations, effective scheduling, and high service standards at client locations. CDC serves over 15,000 customers in the New York and New Jersey area. While Coffee is still our first name we stock over 4500 different products from apples to Ziploc bags. As our customers’ needs continue to evolve, so do we. Our beverage equipment has evolved to coffee machines that grind and brew to water coolers that can provide carbonated water with your choice of flavoring and strength. We also provide attendants to maintain pantry based on client needs: whether 2 hours per week or 10 full time staff at multiple locations. Now as part of Compass Group-USA, we can arrange for seamless service across the country for any of your foodservice needs, whether catering, vending, special events, café management or unattended markets.

Requirements

Ability to work independently with little supervision.
Excellent Customer Service and Inventory Skills.
Professional Image & Demeanor.
SERV Safe Food Handlers Certification
Flexible schedule hours and job duties.
Work well under pressure from client’s demands.

Responsibilities

Supervises associates daily activities and performance for compliance.
Understands and practices food safety and sanitation procedures. Ensures that a clean, safe, hazard-free work environment is maintained.
Complies with company and departmental policies and standard operating procedures,
Manages the schedule and ensures coverage when associates are out.
Able to recruit, hires and trains new associates.
Monitors Progress, Coaches and motivates associates to excellence in customer experience.
Oversees payroll through the UAttend platform. Ensures accurate time keeping.
Gathers billing labor hours weekly and submits to administrator.
Manages tracking Geo tab on vehicles and reports any issues. Ensures vehicle cleanliness and compliant with preventive maintenance.
Conducts associate performance evaluations
Other tasks as needed