Hospitality Experience Coordinator

Lockton•Overland Park, KS

About The Position

This position is responsible for maintaining general office amenities and conference/meeting rooms; servicing internal and client/vendor meetings (including catering); and supporting larger company-sponsored events. Will be responsible for trouble shooting any technical issues that arise before and during all meetings. This position also provides support for other office service functions as necessary.

Requirements

High school diploma or equivalent education
Experience with Microsoft products
Ability to communicate clearly and effectively
Ability to multitask effectively
Ability to troubleshoot technical issues during meetings
Ability to set priorities and follow through assignments with minimal supervision
Physical ability to lift materials, boxes and other items weighing up to 50 pounds
Physical ability to stand, walk and/or sit for prolonged periods

Nice To Haves

Previous office hospitality experience preferred, but not required

Responsibilities

Daily inspection of mail rooms, kitchens and meeting/conference rooms
Ensure all hospitality & office support items are appropriately stocked in all shared areas (coffee, tea, creamer, sugar, etc., as well as supplies such as utensils, paper towels, cleaning supplies, etc.)
Order all hospitality items as necessary
Ensure kitchens are clean and organized (including loading and unloading all dishwashers)
Set up conference rooms for meetings as directed, including evening events
Stock items as needed and relay conference room concerns to the appropriate party
Trouble shoot any technical issues with mechanical blinds and screens, along with problems pertaining to video conferencing
Adequately plan for all catering requirements as requested for meetings
Order food and accept food deliveries as requested for meetings
Timely prepare rooms to serve meals during meetings
Effectively communicate any issues to the impacted parties
Refresh beverages throughout meetings as requested
Be available to support breakfast, lunch and evening meetings
Maintain caterer contact information
Be available for trouble shooting technical issues
Be available to support larger company-sponsored events as requested by Event team/Associates
Provide backup support to other areas of office services as workload allows
Work short-notice overtime as needed
Communicate clearly to the IT department any problems that are beyond your capability