Hospitality Associate

Meta•Palo Alto, CA

2d•$23 - $23•Onsite

About The Position

Hospitality Coordinator Palo Alto, CA (Onsite) 4+Month (Temp to Perm) Mon-Fri, 9am -6pm Qualifications Provide comprehensive on-site operational support within a legal office environment. This role supports high-volume document services, office operations, and executive-level customer service. Requires strong hospitality skills, flexibility, attention to detail, and the ability to handle confidential, time-sensitive materials in a fast-paced setting.

Requirements

High school diploma or GED
1–2 years of related work experience; minimum 2 years in a legal environment highly desired
Strong hospitality mindset with excellent customer service, communication, and interpersonal skills
Ability to multitask, manage time effectively, and adjust to changing priorities
Ability to work independently and collaboratively; takes initiative and is willing to learn
Ability to stand and walk for extended periods; lift up to 50 lbs
Knowledge of copier equipment, document services, and basic electronics preferred
Experience with shipping/receiving procedures and mail distribution
Ability to troubleshoot equipment and read technical manuals
Comfortable using office equipment including copiers, scanners, fax machines, postage meters, bindery tools, and PCs
Strong attention to detail and commitment to quality and confidentiality
Valid driver’s license and insurance may be required
Availability for a 9am–6pm shift; occasional overtime as needed

Responsibilities

Operate high-volume copy, scanning, printing, binding, finishing, and duplicating equipment
Perform copier inspections, clear jams, perform maintenance/repairs, and report technical issues
Handle highly sensitive and confidential legal documents with accuracy and urgency
Sort, distribute, ship, and receive mail, packages, faxes, and office supplies; apply postage
Maintain daily meter logs, service logs, inventories, billing logs, and management records
Perform filing, archiving, purging, scanning, file conversion, OCR, file naming, FTP transfers, and formatting
Manage electronic files, including TOC creation and document preparation for printing
Respond to and coordinate customer service requests; answer job status and feasibility questions
Deliver completed jobs within and between buildings as required
Maintain copier areas and workspaces to be neat, stocked, and organized
Support meeting and conference room setups and building occupant moves
Perform light maintenance, re-lamping, housekeeping, and occasional cleaning duties
Assist with off-site project coordination as needed
Provide professional, high-touch support to legal secretaries, paralegals, associates, partners, and executives
Work under tight deadlines and high-pressure situations
May require overtime, nights, weekends, or emergency response
Perform other duties as assigned