Hospitality Coordinator
About The Position
Field Representative II, Concierge Hospitality Position Profile This position works closely with office administration to ensure the customer’s culture is represented to the external world. Responsibilities include greeting callers and clients, managing conference room scheduling, preparing for key client visits (signage, workspace preparation, etc.), and coordinating client travel arrangements when necessary. The role also supports group company activities such as parties, group functions, and department meetings. Additional responsibilities may include general clerical duties, reception, copying, mail services, shipping and receiving products and supplies, and sorting/distributing incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site configuration.
Requirements
- High school diploma or equivalent
- 1–3 years of experience in the field or a related area
- Strong organizational and coordination skills
- Demonstrated customer service skills
- Proficiency with PCs, including Microsoft Office Suite
- Strong problem‑solving abilities
- Ability to use audio‑visual equipment
- Ability to work with minimal supervision
Nice To Haves
- Experience working in a headquarters environment preferred
Responsibilities
- Greet visitors and guests; validate against guest list, provide badges, and parking validation as needed
- Serve as company concierge for guests, clients, and staff, including facility tours and recommendations for hotels, restaurants, and points of interest
- Coordinate catering for meetings with support staff and caterers
- Maintain and update company phone and speed‑dial lists
- Schedule meeting rooms and ensure each room is properly supplied and set up prior to meetings
- Assist with audio‑visual equipment for meetings
- Provide backup clerical support for Executive Assistants
- Assist with departmental or non‑client business activities as needed
- Assist in daily management of facilities
- Perform other duties as assigned
- Create proposals in customer systems as well as in print production environments
- Support executive‑level, client‑facing staff
- Manage vendor procurement and coordination for special projects
- Represent the culture of both Ricoh and the customer as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
