Hospitality Coordinator- Amphitheater (Program Office)/Seasonal Employment

Chautauqua Institution • Chautauqua, NY

1d • $16 - $20

About The Position

The Program Office team brings artist and creator visions to life by providing behind-the-scenes support for events and programs. There are multiple events each day, including music and orchestral performances, visual presentations, special functions, lectures, conferences, and meetings. Last-minute changes are part of the daily work routine. Amphitheater performances are typically in the afternoon and evening.

Requirements

• Employees must maintain a valid driver’s license.

Responsibilities

• Manages hospitality for each performance, in accordance with the performance rider.
• Collaborate with the Production Manager to anticipate and fulfill the needs of the artist and touring personnel.
• Coordinate and oversee all aspects of backstage hospitality, including catering, accommodations, transportation, and amenities.
• Conduct regular inspections of backstage areas, dressing rooms, and hospitality spaces to ensure cleanliness, safety, and functionality.
• Coordinate with facility maintenance staff to address any repairs, maintenance issues, or equipment malfunctions promptly.
• Maintain a high level of communication and responsiveness to artists' and touring personnel's requests and preferences.
• Ensure the cleanliness, functionality, and ambiance of backstage areas, dressing rooms, and hospitality spaces.
• Identify opportunities to enhance backstage hospitality offerings and provide unique experiences for artists and guests.
• Monitor and assist in managing hospitality expenses and vendor contracts.
• Train and supervise hospitality staff to deliver exceptional service.
• Partner with local backstage caterers to ensure the artists' rider requirements are met, and the culinary experience exceeds the artists' and touring personnel's expectations.
• Manage dining spaces for cleanliness, efficiency, and quality.
• Oversees food, beverage, and dressing room set-up and clean-up.
• Manages other hospitality needs for guest artists and artist crews.
• Cost control and inventory.
• Occasional local errands, including purchasing supplies or materials, may be required.
• Running errands may involve limited use of a personal vehicle.
• Chautauqua Institution will reimburse work-related travel expenses in accordance with its policy and procedures.
• Employees must maintain a valid driver’s license.

Benefits

• Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season.
• Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed