Hospitality Commercial Services Analyst - Aspen Hospitality

Aspen Skiing Company•Denver, CO

1d•$75,000 - $85,000

About The Position

The Hospitality Commercial Services Analyst is a detail-driven, solution-oriented professional who supports strategic initiatives that drive revenue and improve operational efficiency. This role leads hotel data analysis, streamlines reporting, and develops presentations that inform key business decisions. From optimizing systems to managing hotel sales data and supporting daily operations, The Commercial Services Analyst plays a vital role in high-impact, cross-functional projects, supporting hotel Sales & Revenue departments. This position reports to the Vice President of Sales. The salary range for this position is $75,000 - $85,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Requirements

Bachelor’s degree preferred
2 years of hospitality experience required
Proficient knowledge in hotel industry-specific business trends and research data
Proficient knowledge in Microsoft Office Suite
Able to exercise independent judgment and act on it
Excellent analytical, mathematical, and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure
Experience working in a team-oriented, collaborative environment
Ability to maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Ability to manage competing resources and priorities
Ability to present findings clearly and makes recommendations for action
Ability to maintain documentation regarding various projects, processes and operations

Nice To Haves

2 years in hotel group and leisure sales experience preferred

Responsibilities

Analyze data of an organization to spot trends and assess risks, which helps predict outcomes for business decisions, identify opportunities and make recommendations
Seek out new market insights and business opportunities through research and analysis while assisting with core business development activities
Works closely with commercial (sales/revenue/marketing) and operational leadership to develop and implement processes to execute group, events, and leisure business effectively to drive customer satisfaction and retention
Liaison and monitor data integrity issues with core operating systems/platforms including, but not limited to, Delphi FDC, Meeting Broker, HMS, Duetto, Cvent
Define and implement process enhancements to allow VP of Sales and Commercial team to manage daily operations, including escalations, efficiency performance, and workflow design
Write data-backed reports to support the VP of Sales in making strategic business decisions
Develop financial models that forecast business outcomes and profits
Prepare presentations for the VP of Sales to deliver to key stakeholders, including ELT and ownership
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Assess options for process improvement, including business process modeling including quantifing business intelligence with economic models to evaluate new opportunities
Creates process models, specifications, diagrams, and charts for presentations
Assist with budget cycle and communication including: o STRCast o Reporting o Transient and Group mix o BI Uploads
Other duties as assigned