Hospitality Center- Outreach Worker (Full Time- $21.00/Hour)

Catholic Charities of Onondaga County•Syracuse, NY

1d•Onsite

About The Position

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. They believe that all people have infinite value and are worthy of respect and compassion, and are committed to creating hope and transforming lives. The organization believes that quality service begins with a passionate, motivated, and hardworking workforce; a positive and caring work environment, and recognition for the challenging work employees perform in service to others. For these reasons, Catholic Charities of Onondaga County is presented as a great place to work.

Requirements

Associates’ Degree in Human Services related field.
Three years’ experience working with vulnerable individuals.
Equivalent combination of education and relevant experience will be considered.
Valid N.Y.S. Drivers License.
Registered and insured vehicle.
N.Y.S. Child Abuse Registry clearance.
Excellent oral and written communication skills.
Proficiency with Microsoft Word.

Responsibilities

Engage and support individuals and families through proactive community outreach.
Assess immediate needs, connect individuals to shelter, housing resources, benefits, and supportive services including housing, treatment, and community-based supports.
Conduct street, shelter, and community-based outreach to identify and engage individuals and families in need of community support.
Assess clients’ needs related to housing, safety, income, employment, food, clothing, and physical, substance or mental health concerns.
Gather and evaluate relevant medical, psychological, and social information to inform service planning and referrals.
Provide supportive counseling, crisis intervention, and case management to address needs and barriers.
Assist clients in developing and pursuing individualized plans to improve overall well-being.
Connect clients to community resources, benefits, shelters, housing programs, and other service providers; maintain collaborative relationships with partner agencies.
Complete required documentation, outreach logs, progress notes, and reports in accordance with agency and funding requirements.
Maintain regular communication with supervisors and funding sources and promptly report safety concerns or critical incidents.
Adhere to Catholic Charities policies, procedures, and all applicable funding guidelines.
Perform other duties related to outreach, homelessness response, and community needs as assigned.