Hospitality Associate

Crimson Wine Group Ltd.•Healdsburg, CA

67d•$18 - $18

About The Position

The Hospitality Associate is responsible for ensuring our guests and members receive gracious hospitality, while sampling our award-winning wines and learning about our vineyards, history and wine making practices. We are seeking a positive, enthusiastic, self-starter who is flexible and loves working in a team environment. The candidate must be passionate about wine, have ability to sell, and develop lasting relationships with guests.

Requirements

Excellent written and verbal communication skills are required
Must be able to work a flexible schedule including weekends
Must be 21 years of age or older to comply with ABC regulations
Must be able to lift 40 lbs.
Must possess or acquire a Responsible Beverage Service and Food Handler's Certifications
Must be able to work in a standing position for long periods of time

Responsibilities

Greet all visitors with enthusiasm
Lead guests through tours and wine tasting flights, educating them about the winery story, wines, and brand.
Work towards developing relationships with guests to convert into Wine Club members
Effectively suggest and sell wine, with the ability to "up-sell"
Daily Tasting Room operations, set up and breakdown, cash handling, daily sales, and club transactions.
Work seamlessly with team to create The Estate Experience for all guests and members

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