Hospitality Assistant

Service Corporation International•Saint Petersburg, FL

4d•Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the deceased. Prepares room set-up, breakdown, and cleaning including refreshments, floral, and family mementos for funeral services and events.

Requirements

High school diploma or equivalent
Food Safety Certificate may be required according to state/province regulations
High level of compassion and integrity
Ability to follow instructions given over the phone or in person
Ability to maintain composure in challenging situations
Ability to maintain confidentiality
Ability to work days, weekends and evenings as needed
Ability to lift a minimum of 50lbs.
Ability to stand for long periods of time
Ability to work with a diverse group of individuals
Ability to take initiative and solve problems (improvise and overcome)

Nice To Haves

Food and beverage server experience preferred

Responsibilities

Prepares rooms for services and events.
Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families.
Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous.
May arrange caskets and urns.
Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company.
May serve food to guests as permitted by state/local ordinance.
Monitor and maintain cleanliness, sanitation, and organization during event
After event, pack up family mementos and provide to the family upon departure or arrange for delivery.
Cleans up room ensuring proper disposal of trash as well as care and storage company items.
Clean, vacuum and sanitize area after events.
Process Laundry.
Restock supplies; alert management to low inventory.
Greet customers in a polite, positive manner.
Anticipate customers’ needs and respond promptly.
Accommodates the needs of the family during services or visitation.
Resolve customer issues and alert management when needed.
Performs general cleaning, including dusting, vacuuming, sweeping, mopping, and trash disposal
Cleans and sanitizes restrooms and kitchen including appliances, surfaces and cabinet interior.
Replaces burned out light bulbs inside the facility
Maintains clean entry doors.
Sweeps or vacuums exterior entry mats
Straightens and rearranges furniture; may spot clean fabrics to remove stains
Maintains all facial tissue dispensers and water dispensers; replenishes supplies on an ongoing basis
Maintains an adequate supply of kitchen and cleaning supplies; advises management of need to re-order
Notifies management of any emergency maintenance issues