Hospital Telecom Operator PRN

HCA•Orange Park, FL

32d•Onsite

About The Position

Do you have the PRN career opportunities as a Hospital Telecom Operator you want with your current employer? We have an exciting opportunity for you to join HCA Florida Orange Park Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare. HCA Florida Orange Park Hospital is located outside of Jacksonville FL in the suburb of Orange Park FL and is located on Kingsley Avenue. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Telecom Operator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! As a Telecom Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication. HCA Florida Orange Park Hospital has been delivering exceptional healthcare services since 1974, connecting patients with highly skilled doctors and cutting-edge technology. As a prominent acute care facility in the area with over 400 beds, we have been at the forefront of healthcare for nearly 50 years. Situated in Orange Park, we cater to the medical needs of Clay County and neighboring communities. Recognized as the preferred healthcare provider in northeast Florida for patients, staff, and physicians, we specialize in advanced robotics, open heart procedures, maternity and delivery services, as well as pediatric and adult care, among many other essential services. At HCA Florida Orange Park Hospital, our commitment to a family-like atmosphere extends to our patients, our team, and our community. We are dedicated to collaboration because we believe that our patients receive the safest and most compassionate care when we work together. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Telecom Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Requirements

You must have a high school diploma or equivalent
Operator and/or customer service experience is preferred

Responsibilities

You will answer the switchboard in a calm and professional manner.
You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
You will maintain department on-call schedules.
You will report all telephone repair problems to appropriate areas as directed.
You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
You will accurately transfer calls to the correct extension or department.
You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)