HOSPITAL SCHEDULER / SCHEDULING ASSOCIATE

Trinity Health • Peoria, IL

3d

About The Position

Position Purpose Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge. What you will do Responsible for collection of complete demographic, financial information and clinical orders (when applicable) Contact and register all patients who have scheduled procedures and visits within the center Update patient records, demographic and financial information Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process Collect, process and reconcile patient liabilities

Requirements

• Minimum High School Diploma or equivalent required
• Minimum of 6 months customer service experience required

Nice To Haves

• 2 years clerical experience in a medical field preferred
• Knowledge of medical terminology preferred

Responsibilities

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

Benefits

• Great Benefits and Health Insurance Coverage - Starting Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees