Hospital Scheduler - Schedgistrar Associate

Trinity Health•Hartford, CT

11d

About The Position

Position Purpose Accurately completes the pre-registration process in the OB Unit. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

Requirements

Minimum High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred

Nice To Haves

Familiarity with scheduling evaluations, preferably in Epic, is desirable

Responsibilities

Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
Contact and register all patients who have scheduled procedures and visits within the center
Update patient records, demographic and financial information
Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
Collect, process and reconcile patient liabilities