Hospital Relations Associate II

Radiology Partners • Austin, TX

11d • $55,000 - $63,000

About The Position

WHO WE ARE AND WHAT WE DO: Since its inception in 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we’re at the forefront of medical imaging in the region. Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure. ARA is dedicated to providing exceptional career opportunities and keeping our team at the cutting edge of technology. We know the value of work-life balance and are committed to the personal well-being of all our team members. Position Summary: Collaborates and coordinates on-call procedures with hospital and radiologist. Communicates directly as a liaison with external clients, editors, technologists, radiologists and a variety of departments to resolve issues as required while maintaining a constant unified front of coverage. Monitors turnaround time of exams to ensure internal and external exams are being appropriately processed. Facilitates resolution of issues, including quality assurance issues that referring physicians or other external clients may have with imaging studies. Maintains a constant unified front of coverage and serves as liaison between radiologists, referring physicians and clinic & hospital staff.

Requirements

• Education - High School Diploma or GED.
• Experience - One to three years’ experience in a medical office environment preferred.
• Equivalent education or experience may be considered.
• Must be skilled in written and verbal communications, requiring the ability to read and write effectively and efficiently.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Successful incumbent possesses high energy, drive and positive attitude; is committed to customer service and teamwork; has the ability to multi-task; and, is focused on achieving results.

Responsibilities

• Collaborates and coordinates on-call procedures with hospital and radiologist.
• Communicates directly as a liaison with external clients, editors, technologists, radiologists and a variety of departments to resolve issues as required while maintaining a constant unified front of coverage.
• Monitors turnaround time of exams to ensure internal and external exams are being appropriately processed.
• Facilitates resolution of issues, including quality assurance issues that referring physicians or other external clients may have with imaging studies.
• Maintains a constant unified front of coverage and serves as liaison between radiologists, referring physicians and clinic & hospital staff.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
• Compensation Reviews
• Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED