Hospital Outreach Manager

DaVita Kidney Care

4d • $78,000 - $119,000

About The Position

The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will travel (40%) throughout the Queens and Long Island Regions and engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. Account manager or account executive exp highly preferred.

Requirements

• Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
• Ability to build and foster strong relationships with people across many levels and diverse backgrounds
• Natural curiosity with a growth mindset
• Self-starter with a strong bias for action
• High accountability and follow through, with a passion for problem solving
• Strategic mindset, with the ability to systematically connect dots
• Bachelor’s Degree preferred
• Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems

Nice To Haves

• Account manager or account executive exp highly preferred.

Responsibilities

• Analyze data insights to highlight its importance and drive growth.
• Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
• Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
• Consistently outreach to discharge planners to provide education and build awareness of offerings
• Prioritize key insights and opportunities to align with business goals and stakeholder needs.
• Identify opportunities to grow as provider of choice through relationship building and addressing feedback
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
• Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
• Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
• Develop comprehensive knowledge of local markets

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees