Hospital Outreach Manager (account manager)

DaVita Kidney Care•San Antonio, TX

2d•$78,000 - $119,000•Hybrid

About The Position

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. Sound like you? Then you might be a great fit for the Hospital Outreach Manager with DaVita. Here's what you can expect as a Hospital Outreach Manager at DaVita: The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. This is a hybrid role. Candidate must live in Austin or San Antonio.

Nice To Haves

Account manager, account executive and/or project management exp highly preferred

Responsibilities

The goal of this role is to ensure DaVita is the provider of choice to hospitals
This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships
Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting
Analyze data insights to highlight its importance and drive growth
Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication
Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback
Consistently outreach to discharge planners to provide education and build awareness of offerings
Prioritize key insights and opportunities to align with business goals and stakeholder needs
Identify opportunities to grow as provider of choice through relationship building and addressing feedback
Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies
Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
Develop comprehensive knowledge of local area

Benefits

A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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