Sr Manager, Hospital Outreach (Remote, Travel Required)
About The Position
The Senior Manager of Hospital Outreach will lead a team of Dialysis Transition Managers. These individuals are responsible for conducting outreach to hospitals in an effort to improve the transition of care experience for renal patients transitioning from the hospital to outpatient dialysis. This leader will drive change through others by helping to coach teammates in order to improve the quality of outreach and enable learnings and feedback from these key hospital stakeholders. They will be required to work cross functionally to identify, prioritize, and communicate the opportunities that will have the greatest impact on patient and hospital experience. The Senior Manager will work with a team of highly motivated and entrepreneurial individuals and is expected to: (1) effectively lead work streams with dependencies on many different business units, (2) collaborate well throughout the organization, and (3) communicate recommendations to senior executives.
Requirements
- Experience leading others
- Experience driving transformational change through teams from concept through implementation with tangible impact on operating/financial performance
- 5-10 years of total work experience in progressive roles
- Up to 30% travel may be required at times; though typical travel is 5-10%
Nice To Haves
- Experience or degree in a healthcare related field strongly preferred
Responsibilities
- Leverages hypotheses-based approach to identify, validate and quantify opportunities
- Develops infrastructure around data, tools and processes to create sustained organizational capabilities
- Coaches and develops others to improve skills necessary to be successful in their role
- Creates a special place among their team by fostering a sense of belonging
- Distills complex business problems into cohesive, impactful stories; builds appropriate horizontal and vertical logic in presentations
- Continues to push thinking and find opportunities for improvement and growth
- Presents comfortably and compellingly to senior audiences
- Finds fulfillment in development and execution of strategies; Goes deep when necessary and zooms out when appropriate
- Successfully manages relationships with senior leaders and peers and can influence a diverse group of stakeholders through effective communication and strong interpersonal skills
- Works closely with teammates in the clinics and develops long-standing relationships with operators and clinicians
- Allocates team resources to ensure all timelines and deliverables are met
- Creates and manages project plans that drive accountability for complex, cross-functional initiatives; Gets the right stuff done
- Consistent outreach to discharge planners to provide education and build awareness of offerings
- Identify opportunities to grow as provider of choice through relationship building and addressing feedback
- Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
- Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
- Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
Benefits
- More than just pay, our DaVita Rewards package connects teammates to what matters most.
- Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
