Hospital Manager

VetnCare • Castro Valley, CA

3h • Onsite

About The Position

This is a hands-on leadership role for someone who brings clarity, structure, and accountability into a busy hospital environment. You will set expectations, follow through, and ensure the hospital runs in a consistent, professional, and predictable way. This role requires a mature, grounded leader — someone who is comfortable making decisions, holding people accountable, and leading from the front. The Hospital Manager is critical to the success of Groveway Pet Hospital, creating stability in the day-to-day, clarity in expectations, accountability across the team, and a respectful, professional environment where people can perform at their best. VetnCare was founded in 2012 with a simple vision: to build a community of veterinary hospitals delivering next-level care, right in the neighborhoods we serve. Today, VetnCare operates 12 hospitals across Northern California, with plans for continued growth. They believe great veterinary care starts with strong leadership and high-performing teams, supporting each hospital with a Hospital Manager (operational leadership), a Clinical Director (clinical leadership), and centralised support across Operations, People, Finance, IT, and Marketing.

Requirements

• Is a steady, emotionally mature leader
• Can give clear, respectful, direct feedback
• Is comfortable managing performance and difficult conversations
• Values structure, standards, and consistency
• Leads with clarity and accountability — not avoidance
• Hospital Manager, Practice Manager, or similar operational leadership experience
• Proven track record of building accountable, high-performing teams
• Strong understanding of compliance, documentation, and operational controls
• Experience working alongside clinicians and support teams

Responsibilities

• Set clear standards for performance, behaviour, and communication
• Address issues early, directly, and constructively
• Hold the team accountable for attendance, punctuality, and professionalism
• Lead regular coaching conversations with clear expectations and follow-up
• Partner with the Clinical Director to ensure a united, aligned leadership team
• Ensure completion and accuracy of: Cleaning, maintenance, and safety logs
• Ensure completion and accuracy of: Compliance and quality documentation
• Ensure completion and accuracy of: Daily, weekly, and monthly checklists
• Conduct audits and spot checks; act quickly on gaps
• Maintain continuous readiness for AAHA and internal standards
• Drive consistency across shifts, roles, and workflows
• Communicate clearly, calmly, and professionally at all times
• Translate expectations into simple, actionable direction
• Escalate risks early — no surprises
• Be visible, present, and engaged with the team

Benefits

• $85,000 – $110,000 base salary
• 401(k) with 100% company match up to 4%
• Comprehensive medical, dental, and vision insurance
• Employer-paid life, AD&D, and disability coverage
• Employee Assistance Program (mental health, legal, financial support)
• Generous pet care discounts
• Paid time off, sick leave, and holidays
• Ongoing career growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees