Hospital Manager - VCA Yucca Valley & VCA 29 Palms
About The Position
VCA is seeking a highly skilled Hospital Manager to lead operations at both VCA Yucca Valley Animal Hospital and VCA 29 Palms Animal Hospital. This position offers the rewarding opportunity to direct a multi-site team committed to delivering the highest standards of veterinary care and client service. The Hospital Manager collaborates with regional leadership and the Medical Director to ensure efficient, profitable business operations and exceptional patient outcomes. The manager is responsible for human resources management, financial oversight, team development, and upholding hospital policies and compliance.
Requirements
- Demonstrated management experience with large teams (25+ direct reports) across multiple locations.
- Minimum of 5 years in business financial management, budgeting, and strategic planning.
- Proven ability in sales and marketing concepts to enhance client retention.
- Strong team leadership with skills in mentoring, engagement, and developing high accountability workplaces.
- Bachelor's degree in business, healthcare administration, or related field strongly preferred
- Computer proficiency in office software and hospital management applications.
- Exceptional verbal and written communication, organizational, and time management abilities.
Nice To Haves
- Preferred background in veterinary hospital or healthcare management.
- CVPM or MHA certification is a plus.
Responsibilities
- Direct and develop veterinary, technical, and administrative staff to achieve quality patient care and excellent client service.
- Formulate objectives and policies to drive operational efficiency and profitability.
- Oversee hiring, training, performance review, disciplinary action, and termination of staff, in partnership with Regional Management.
- Review monthly P&L reports and collaborate with the Medical Director to optimize revenue and control expenses.
- Prepare and submit annual operating budgets, participate in financial forecasting, and evaluate capital expenditures.
- Model an "owner" mentality to foster team engagement and operational excellence.
- Support patient care by minimizing stress and discomfort; recommend referrals for improved prognosis as needed.
- Maintain compliant patient and client records, ensuring all logs are current per established protocols.
- Supervise client medical complaint administration and case review.
- Manage two hospital locations with shared staff, doctors, and client base within the community.
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Paid vacation, holidays, and sick leave.
- Pet care discounts.
- Access to health, well-being, and professional development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
