Hospital Manager - VCA CAVES
About The Position
VCA Capital Area Veterinary Emergency & Specialty (CAVES) is seeking a dynamic and experienced Veterinary Hospital Manager to join our leadership team in beautiful Concord, New Hampshire. This is a rare opportunity to help lead a thriving 24/7 emergency and specialty hospital committed to delivering exceptional patient care, outstanding client service, and a positive, supportive environment for our veterinary team. As the Hospital Manager, you will be responsible for the overall operational and business leadership of the hospital. You’ll work closely with our Medical Director to support a high-performing culture (70+ associates), ensuring smooth hospital operations, financial health, and an environment that fosters trust, compassion, and clinical excellence.
Requirements
- 3+ years of leadership or management experience (veterinary or medical field preferred)
- Strong communication, coaching, and conflict-resolution skills
- Ability to analyze financial data and support business goals
- Comfort in a fast-paced, high-acuity veterinary hospital setting
- A leader who is compassionate, organized, solutions-focused, and team-oriented
Responsibilities
- Oversee daily hospital operations and workflow efficiency
- Lead, coach, and develop a diverse team of veterinary technicians, assistants, receptionists, and supervisors
- Partner with the Medical Director to support medical team needs and collaboration
- Manage financial performance, budgeting, payroll, and inventory
- Maintain high standards of client service and patient care
- Ensure compliance with hospital policies, safety protocols, and VCA guidelines
- Support recruitment, onboarding, and retention initiatives
- Drive a culture of teamwork, accountability, and continuous improvement
Benefits
- Competitive salary plus bonus potential
- Comprehensive benefits package: medical/dental/vision, 401(k) with company match, paid time off, CE support, pet care discounts, and more
- Opportunities for professional growth within VCA’s nationwide network
- A supportive culture that prioritizes employee well-being, communication, and respect
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
