Hospital Manager

VCA Animal Hospitals • Cape Coral, FL

1d

About The Position

Come join our amazing hospital team! VCA Animal Hospitals is seeking an experienced and motivated individual to lead our doctors and staff as a Hospital Manager of our VCA Baywood Animal Hospital, located in the beautiful city of Cape Coral, Florida The Hospital Manager- under the guidance of the Regional Operations team, with the support of and input from Medical Director, performs a wide range of administrative activities related to the hospital. The Hospital Manager mentors the staff and oversees the business operations, quality of patient care, fosters a culture of client service excellence and ensures profitable operation of the practice, while creating an environment of trust, respect and enthusiasm.

Requirements

• A passion for demonstrating and expecting excellence in customer service.
• Demonstrated ability to adjust controls and systems to ensure sustained growth and development.
• Experience with budgeting, planning and driving financial results.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Demonstrated ability to handle multiple tasks and deal with an environment of changing priorities.
• Proficiency in Microsoft Office.

Nice To Haves

• Veterinary Experience Preferred!

Responsibilities

• Partnering with the hospital medical director to ensure delivery of high standards of care.
• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital
• Able to maintain strong client and local community relationships
• Supervise the administration and case review of client medical complaints
• Positively represent the hospital and VCA in the professional community and to the general public

Benefits

• VCA offers a competitive salary and a comprehensive benefits package, including: medical/dental/vision and paid vacation (for full-time employee), 401k, CE opportunities, a generous pet care discount and more!
• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed