Hospital Manager II
About The Position
VCA Becker Animal Hospital is seeking an exceptional Hospital Manager to Lead and Inspire our professional team. We are a high-volume, 24/7 veterinary hospital offering both emergency and general practice services in San Antonio. We have 10+ doctors and over 120 associates. We pride ourselves on delivering exceptional patient care, client service, and fostering a collaborative, growth-oriented workplace. The ideal candidate will have a: Positive "Can Do" Attitude in Business Decisions and Client Service. Radiate passion in working with people and who finds joy in helping animals. Be able to lead a team with emotional intelligence. Create a high functioning team but also have fun. Be available to their teams on all shifts. Minimum of 5 years of experience as a Hospital Manager. Resides in San Antonio. Job Summary The Veterinary Hospital Administrator is responsible for the overall operational leadership of the hospital. This role ensures smooth day-to-day functioning, supports clinical teams, manages administrative staff, and drives strategic initiatives to improve efficiency, profitability, and employee engagement. We are looking for an experienced Positive visionary leader who can lead a large team of professionals and has the ability to be an agile change agent. Must love working with people.
Requirements
- Bachelor’s degree in Business Administration or related field (Master’s a plus)
- Minimum of 5 years of leadership experience in veterinary or hospital administration
- Strong financial acumen and HR people skills
- Excellent communication, organizational, and problem-solving abilities
Nice To Haves
- Certified Veterinary Practice Manager Certification is a plus
- Familiarity with veterinary software is a plus
Responsibilities
- Oversee daily hospital operations across emergency and general practice departments
- Ensure compliance with veterinary regulations, OSHA standards, and hospital protocols
- Monitor and maintain inventory, equipment, and facility needs
- Develop and manage budgets, forecasts, and financial reports
- Analyze KPIs and implement strategies to improve revenue and cost control
- Collaborate with accounting and finance teams on billing, payroll, and vendor contracts
- Meet financial expectations and goals
- Recruit, onboard, and retain top-tier veterinary and support staff
- Manage scheduling, performance evaluations, and conflict resolution
- Foster a culture of accountability, teamwork, and continuous improvement
- Ensure exceptional customer service and client communication
- Address escalated client concerns and feedback professionally
- Support marketing and community outreach initiatives
- Partner with medical leadership to align operational goals with clinical excellence
- Lead hospital growth initiatives, including service expansion and facility upgrades
- Implement technology and process improvements to enhance workflow
Benefits
- Health & Well-being
- Innovative associate health and well-being department (Headspace app subscriptions, Fidelity financial wellness tool, and access to additional mental health resources)
- 401k retirement savings plan with company match
- Health/dental/vision insurance, infertility benefits, gender affirmation services
- Paid parental, vacation and sick leave
- Professional Development
- Company Masterclasses
- Access to Continuing Education resources
- Scholarships to certification and Bachelor degree with partner college
- Additional Benefits
- 75%-100% pet discounts on services
- Performance Bonuses
- Paid life insurance
- Paid short-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
