Hospital Manager II
About The Position
Hospital Manager – VCA Knowles Snapper Creek (Miami, FL) Lead a High-Performing Veterinary Team in a Dynamic GP/ER Hospital Are you a highly experienced Veterinary Client Service professional ready to take your leadership to the next level? VCA Knowles Snapper Creek is a bustling, 6-DVM General Practice/Emergency hospital in Miami. We are seeking an exceptional Hospital Manager to join our leadership team. This is your opportunity to make a meaningful impact in a fast-paced, supportive environment where excellence in patient care and client service are our top priorities. Why Join VCA Knowles Snapper Creek? As Hospital Manager, you’ll play a pivotal role in shaping the future of our hospital. We’re looking for a leader with interpersonal and organizational skills to help us achieve our goals of delivering outstanding patient care and customer service to both our clients and referring veterinarians. You’ll be empowered to innovate, inspire, and drive business success while working alongside a passionate team of veterinary professionals. What You’ll Do Lead & Inspire: Mentor and develop a diverse team of veterinary, technical, and administrative staff, fostering a culture of excellence and collaboration. Drive Business Success: Oversee all business operations, including financial management, budgeting, and marketing initiatives to ensure sustainable growth and profitability. Enhance Client & Referral Relationships: Build and maintain strong connections with clients and referring veterinarians, ensuring exceptional communication and service. Operational Excellence: Manage hiring, performance reviews, and personnel decisions with professionalism and fairness, maintaining a positive and productive workplace. Quality & Compliance: Ensure all medical records, protocols, and client communications meet the highest standards of accuracy and professionalism. Community Ambassador: Represent VCA Knowles Snapper Creek with integrity and enthusiasm within the professional community and to the public. What We’re Looking For The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business Development. Your strong financial and operational acumen will be put to good use!
Requirements
- 3 to 5 years of proven hospital leadership experience , demonstrating strong financial acumen and human resources management skills
- Expertise in sales, marketing, and business development within a referral-based veterinary practice.
- Excellent verbal and written communication skills
- Strong decision-making abilities with a collaborative, team-oriented approach.
- Professional demeanor with a friendly, positive attitude and excellent interpersonal skills.
- Ability to thrive in a fast-paced environment with shifting priorities.
Responsibilities
- Lead & Inspire: Mentor and develop a diverse team of veterinary, technical, and administrative staff, fostering a culture of excellence and collaboration.
- Drive Business Success: Oversee all business operations, including financial management, budgeting, and marketing initiatives to ensure sustainable growth and profitability.
- Enhance Client & Referral Relationships: Build and maintain strong connections with clients and referring veterinarians, ensuring exceptional communication and service.
- Operational Excellence: Manage hiring, performance reviews, and personnel decisions with professionalism and fairness, maintaining a positive and productive workplace.
- Quality & Compliance: Ensure all medical records, protocols, and client communications meet the highest standards of accuracy and professionalism.
- Community Ambassador: Represent VCA Knowles Snapper Creek with integrity and enthusiasm within the professional community and to the public.
Benefits
- Competitive compensation and comprehensive benefits (medical, dental, vision, 401(k), short term and long-term disability, paid time off)
- Generous pet care discounts and access to VCA’s extensive resources.
- Opportunities for growth and leadership development within VCA and Mars Veterinary Health.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
