Hospital Key Account Executive - Western New York Territory
About The Position
Labcorp is seeking a Hospital Key Account Executive to join our team in North Western New York region! Summary of Responsibilities: Strong relationship building experience. Ability to prepare and present professional presentations (In-Person & Virtually). Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory. Act as a liaison between the client and the LabCorp operations team in relation to client needs. Provide ongoing service and timely resolution to customer base. Ensure customer retention by providing superior customer service. Recommend solutions that are client focused. Provide account management for client’s day to day operations. Collaborate with entire sales team to grow book of business. Meet and exceed monthly retention and upsell goals. The Hospital Key Account Executive manages an existing book of business while also introducing focus specialty products, analytical platforms, and workflow efficiencies to our clients. The HKAE will target new opportunities with current hospital partners and develop relationships with all leaders inside the hospital administration. This position also takes ownership for onboarding new hospital reference laboratory business and working with division and corporate HHS leadership to expand services beyond clinical reference testing (i.e., Labcorp Oncology & Genetics). At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
Requirements
- High School Diploma
- Experience in the healthcare industry.
- Superior customer service skills with the ability to build trust-based relationships.
- Effective communication skills, both written and verbal.
- Ability to deliver results in a fast paced, competitive market.
- Excellent time management and organizational skills.
- Proficient in Microsoft Office and Excel
- Competitive and collaborative sales and contracting expertise
- High degree of communication and business acumen skills
- Ability to grow and work with a seasoned high performing team across a wide variety of high growth segments.
- Valid driver’s license and clean driving record.
- Field based role with mostly day travel with up to 10% overnight travel- the ideal candidate must reside within the territory
- Currently residing or willing to relocate to the Western New York territory - including Albany, Syracuse, Buffalo or Rochester NY.
Nice To Haves
- Bachelor’s degree
- 3 or more years of laboratory sales experience
- 1 or more years' experience managing a book of business
Responsibilities
- Strong relationship building experience.
- Ability to prepare and present professional presentations (In-Person & Virtually).
- Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
- Act as a liaison between the client and the LabCorp operations team in relation to client needs.
- Provide ongoing service and timely resolution to customer base.
- Ensure customer retention by providing superior customer service.
- Recommend solutions that are client focused.
- Provide account management for client’s day to day operations.
- Collaborate with entire sales team to grow book of business.
- Meet and exceed monthly retention and upsell goals.
- The Hospital Key Account Executive manages an existing book of business while also introducing focus specialty products, analytical platforms, and workflow efficiencies to our clients.
- The HKAE will target new opportunities with current hospital partners and develop relationships with all leaders inside the hospital administration.
- This position also takes ownership for onboarding new hospital reference laboratory business and working with division and corporate HHS leadership to expand services beyond clinical reference testing (i.e., Labcorp Oncology & Genetics).
Benefits
- Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
- Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
- Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
