Hospital Billing Application Analyst

Altru Health System•Grand Forks, ND

1d•$60,715 - $100,422•Onsite

About The Position

Everything we do is underscored by a why — and that why is one another. Location: Altru Health System PO Box 6002 Grand Forks, ND 58201 Summary: APPLICATION ANALYST I SALARY RANGE: $60,715.20 - $91,083.20 USD Annual - Education: Associates Degree or Bachelors Degree in Computer and Information Science preferred - Certifications: Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy The Application Analyst collaborates with users of our Electronic Medical Record and/or Financial Applications and is responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety. This position will spend time developing an understanding of the assigned application and processes and will follow departmental procedures, including obtaining certification as required. Will work on projects of limited scope and complexity, generally following set procedures. APPLICATION ANALYST II SALARY RANGE: $66,955.20 - $100,422.40 USD Annual - Education: Associates Degree or Bachelors Degree in Computer and Information Science preferred - Certifications: Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy The Application Analyst collaborates with users of our Electronic Medical Record and/or Financial Applications and is responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety. In this role, the analyst will maintain and build on certifications needed for the position as appropriate. The analyst will spend time further time developing an understanding of the assigned application and processes and will follow departmental procedures. The analyst will work on projects of moderate scope and complexity, applying judgement within defined parameters. Essential Job Functions: Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion. Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees. Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved in a timely fashion. Continues further education of systems and applications by collaborating with operational owners as well as senior staff. Reviews and completes new build enhancements as appropriate, utilizing resources as needed. Provide technical support, diagnosis of application errors and troubleshooting with system issues. Participates in cross application testing with system changes, ensuring that the system changes are compatible with other applications workflow and processes. Serves as a resource person for daily operational issues within the electronic medical record. Implement applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care. Participates in the on-call rotation. Ensures that after hours coverage of customer support is maintained per department policies and procedures. Responds to calls in a timely manner, takes responsibility for the problems reported and follows through to ensure a resolution is provided to the customer. Performs other duties as assigned or needed to meet the needs of the department/organization. Making a real difference. For one another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart. Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO) At Altru, everything we do is underscored by a why—and that why is one another. We believe in the power of community and the difference we can make together. As the trusted healthcare provider in our region, we’re driven by a commitment to quality care and creating a supportive environment where every team member can thrive. Here, you’ll have opportunities to advance your skills, work with the latest technologies, and experience the fulfillment that comes from giving back—taking your career wherever you want it to go. Join our team and be part of a small community with a big heart. Altru provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Altru is an Equal Opportunity Employer. Learn more or to request a copy of our Equal Employment Opportunity and Eligibility policy and Affirmative Action Plan at no charge, please contact Altru’s Human Resources Department at [email protected] or 701.780.5107. Additionally, the following poster is available through the Department of Labor: Know Your Rights. Altru participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Requirements

Associates Degree or Bachelors Degree in Computer and Information Science preferred
Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy
Proficiency in reading, writing, and speaking English

Responsibilities

Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion.
Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees.
Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved in a timely fashion.
Continues further education of systems and applications by collaborating with operational owners as well as senior staff.
Reviews and completes new build enhancements as appropriate, utilizing resources as needed.
Provide technical support, diagnosis of application errors and troubleshooting with system issues.
Participates in cross application testing with system changes, ensuring that the system changes are compatible with other applications workflow and processes.
Serves as a resource person for daily operational issues within the electronic medical record.
Implement applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care.
Participates in the on-call rotation.
Ensures that after hours coverage of customer support is maintained per department policies and procedures.
Responds to calls in a timely manner, takes responsibility for the problems reported and follows through to ensure a resolution is provided to the customer.
Performs other duties as assigned or needed to meet the needs of the department/organization.