Application Coordinator II - Hospital Billing
About The Position
The Junior Application Coordinator (AC) participates in the development and design of the application(s) for which the AC is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s). This opening is for a position on the Hospital Billing team . Demonstrates proficiency in understanding computer systems, applications, and interfaces. Demonstrates proficiency in data gathering techniques and the ability to design and communicate systems solutions to user issues and problems of medium complexity. Demonstrates an intermediate understanding of the relevant clinical and/or business operation functions. May require specialized knowledge in a specific application/module/computer system. Creates detailed work-related specifications, system design documentation, procedures, process flows, data flows and project and change management plans. Communicates effectively with users and colleagues. Conducts regular day-to-day communication with JHM teams and vendor installation teams. Demonstrates proficient degree of analytical skills. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives. Works as a member of a specific application team as well as with other application and technical teams. Responsible for developing and documenting the internal procedures that will be used in conjunction with applications.
Requirements
- Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years' experience-for-one year education basis.
- Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment in this role.
- Two years operational experience in a clinical or healthcare business operations setting or two years' experience in Information Technology.
- General understanding of the workflows in clinical or healthcare business operations.
- Ability to handle analysis, design, system configuration and testing tasks at a low to medium level of complexity.
- Ability to incorporate policies, procedures, and specific clinical practice and/or business processing needs into information systems training
- Excellent customer service skills
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
- Strong organizational skills in managing multiple priorities
- Uses critical thinking skills regarding use of the clinical/business operations software applications
- Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.
- Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project desirable.
- Demonstrated expertise in technical design techniques for related software applications.
- Demonstrated knowledge of project management principles as they relate to assigned tasks.
Nice To Haves
- Experience implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization.
- Epic certification in the module(s) being represented.
- Experience in Epic installations.
- Knowledge of the current healthcare environment preferred.
- Experience in developing business and/or clinical workflows related to the assigned application module.
Responsibilities
- Participates in the development and design of the application(s)
- Gaining in-depth knowledge of the assigned Epic module(s)
- Demonstrates proficiency in understanding computer systems, applications, and interfaces
- Demonstrates proficiency in data gathering techniques and the ability to design and communicate systems solutions to user issues and problems of medium complexity
- Demonstrates an intermediate understanding of the relevant clinical and/or business operation functions
- Creates detailed work-related specifications, system design documentation, procedures, process flows, data flows and project and change management plans
- Communicates effectively with users and colleagues
- Conducts regular day-to-day communication with JHM teams and vendor installation teams
- Demonstrates proficient degree of analytical skills
- Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives
- Works as a member of a specific application team as well as with other application and technical teams
- Responsible for developing and documenting the internal procedures that will be used in conjunction with applications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
