Hospital Administrator - VCA West Los Angeles

VCA Animal Hospitals•Los Angeles, CA

1d•Onsite

About The Position

VCA West Los Angeles Animal Hospital, an AAHA-accredited, 24-Hour Emergency, Specialty, and General Practice Hospital, is seeking a highly skilled and experienced Hospital Administrator to join its leadership team. Located in Los Angeles, California, the hospital is a sprawling 42,000 square feet facility that functions as a referral center, primary care facility, and teaching hospital with round-the-clock emergency services. It boasts a dedicated team of 39 veterinarians, 6 residents, and 15 interns, offering specialized expertise in various fields including internal medicine, surgery, neurology, cardiology, oncology, radiation oncology, radiology, behavior, and integrative medicine. VCA West Los Angeles Animal Hospital is one of the largest and most aesthetically stunning facilities in the country, featuring nine surgery suites, 19 examination rooms, 2 medical procedure rooms, MRI and CT facilities, a medical oncology suite, and a radiation oncology suite equipped with a cutting-edge linear accelerator for IMRT. It is also recognized as one of the nine Veterinary Trauma Centers in the United States and is deeply committed to education through its thriving internship and residency program. As Hospital Administrator, you will work closely with the Regional Management team and collaborate with Medical Directors to oversee various administrative aspects of the practice. The role emphasizes a collaborative, team-oriented management approach, valuing staff and co-manager insights to foster a culture of exceptional client service and top-notch patient care. Key responsibilities include mentoring staff, supervising facility operations and maintenance, ensuring practice growth and profitability, and aligning with the hospital's mission. Candidates must possess strong financial acumen, including proficiency in financial statement analysis, and comprehensive knowledge of HR compliance regulations. The ideal candidate is a hands-on leader capable of adapting to evolving hospital dynamics, staff expectations, and client needs, dedicated to upholding the highest standards of medical care and fostering employee growth.

Requirements

At least 5 years of managing a veterinary practice and financial budget management experience.
College Degree.
At least 5 years of previous veterinary management experience.
Knowledge of sales and marketing techniques.
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
The ability to make decisions, delegate responsibility and achieve results with hospital team members.
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
Must be able to handle multiple tasks and deal with an environment of changing priorities.

Nice To Haves

MBA preferred.
CVPM a plus or interest in obtaining.

Responsibilities

Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
Oversee the hiring and evaluation of professional staff, with the approval of the Regional Management team.
Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
Maintain client/patient medical/surgical records and make certain all necessary logs are kept up to date through established protocols; assist colleagues in follow-up and future management of the patient.
Supervise the administration and case review of client medical complaints.
Other duties may be assigned.