Hospice Volunteer Program Coordinator

Phoenix Home Care and Hospice•St. Louis, MO

15h

About The Position

Hospice Volunteer & Bereavement Coordinator St. Louis, MO Full-Time | Daytime Schedule Phoenix Home Care & Hospice is seeking a Hospice Volunteer & Bereavement Coordinator to support two essential components of our hospice program: volunteer services and bereavement support. This is a paid, professional role responsible for coordinating, training, and supporting hospice volunteers while also guiding bereavement services for patients’ families and caregivers. In this role, you will work closely with the interdisciplinary hospice team to ensure volunteers are well-prepared, supported, and meaningfully engaged, while also helping families navigate grief with compassion, structure, and care. If you’re looking for a meaningful, paid role where you can support both volunteers and families during some of life’s most important moments, Phoenix Home Care & Hospice is the place for you. We’re taking the journey with you, creating a New Beginning. Choose Phoenix. Apply today. Our Mission Phoenix Home Care & Hospice offers New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

Requirements

Experience in hospice, healthcare, bereavement, or volunteer coordination preferred but not required
Strong computer and technology skills including documentation, email, and reporting
Detail oriented with strong organizational and multitasking abilities
Strong communication, critical thinking, and problem-solving skills
Reliable, compassionate, and professional with a strong work ethic

Responsibilities

Volunteer Program Coordination
Develop and manage volunteer orientation and training programs
Recruit, onboard, schedule, and support hospice volunteers
Assign volunteers to appropriate services and review plans of care as needed
Maintain accurate volunteer personnel files and documentation
Conduct supervisory visits and volunteer performance evaluations
Track and report monthly volunteer statistics
Ensure timesheets and visit documentation are completed and submitted timely
Bereavement Support Coordination
Coordinate bereavement services for families following a patient’s passing
Provide compassionate outreach, education, and grief resources to families
Maintain bereavement documentation and follow-up schedules
Collaborate with the hospice interdisciplinary team to ensure continuity of support
Participate in meetings, care conferences, and quality activities as requested
Foster consistent, open communication with volunteers and hospice staff
Review visit notes to ensure services align with plans of care
Participate in ongoing professional development through education and training