Hospice Volunteer Coordinator

Hospice of the North Coast•Carlsbad, CA

About The Position

JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate and personalized care to patients and their families during end-of-life transitions. We hire individuals who thrive on playing a meaningful role in someone's life. They are caring professionals and administrative staff who take pride in serving as advocates for each and every patient and who feel fulfilled being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that allows you to make a meaningful impact every day? Apply today! Looking for a full-time Volunteer Coordinator Monday-Friday 8:30am-5:00pm POSITION SUMMARY The Volunteer Coordinator serves in a leadership role with full responsibility for the planning, management, and growth of the hospice volunteer program. This position owns the volunteer program from recruiting through daily operations and long-term development, ensuring volunteer services consistently support patients, families, and the community while meeting all hospice regulatory and quality standards. The Volunteer Coordinator is accountable for recruiting, training, scheduling, supervising, and supporting volunteers across multiple service areas, including patient care volunteers, music therapy and pet therapy volunteers, veteran-to-veteran support, and the coordination of Honor Salute ceremonies for veteran patients. This role requires a hands-on manager who can independently oversee the program, guide volunteers, collaborate with the interdisciplinary team, and continuously strengthen and expand volunteer services at Hospice of the North Coast.

Requirements

Bachelor's degree in social work, psychology, healthcare administration, or related field preferred
Experience in volunteer management, hospice, or healthcare setting strongly preferred
Valid driver's license, reliable transportation and auto insurance.
Excellent communication and interpersonal skills
Ability to work independently and as part of an interdisciplinary team
Mission-driven, compassionate, and organized
Proficient with electronic records and scheduling systems

Responsibilities

Owns and manages the hospice volunteer program end to end, including recruitment, screening, onboarding, training, scheduling, supervision, and retention of volunteers.
Leads and oversees patient care volunteers and specialty programs, including music therapy, pet therapy, veteran-to-veteran support, and Honor Salute ceremonies for veteran patients.
Provides ongoing leadership, guidance, and performance oversight to volunteers to ensure high-quality, compassionate service.
Serves as the primary point of accountability for volunteer services, partnering closely with the interdisciplinary team to align volunteer support with patient care needs.
Ensures compliance with hospice regulations and organizational policies by maintaining accurate volunteer documentation, records, and reporting.
Builds and expands the volunteer program through community partnerships, outreach, and promotion of volunteer opportunities.
Prepares program reports, tracks volunteer metrics, and participates in quality improvement and program planning initiatives.