Hospice Volunteer Coordinator-Wayne County

Safe Hands Home Health & HospiceFarmington Hills, MI
3dOnsite

About The Position

Safehands Home Health Care & Hospice is seeking a compassionate, organized, and purpose-driven Hospice Volunteer Coordinator to lead and grow our volunteer services program across Wayne County. This role is central to strengthening the emotional, social, and practical support we provide to patients and families during their hospice journey. As a key member of the interdisciplinary hospice care team, the Volunteer Coordinator will manage the full lifecycle of volunteer services — including recruitment, training, care coordination, supervision, and compliance — ensuring that every volunteer interaction reflects our commitment to dignity, compassion, respect, and excellence in care. This position is ideal for someone who is passionate about community service, hospice philosophy, and building meaningful volunteer programs that truly change lives.

Requirements

  • Compassionate, dependable, and committed to serving individuals facing end-of-life care.
  • Ability to maintain confidentiality and professional boundaries.
  • Strong communication and interpersonal skills.
  • Willingness to complete required orientation and training.
  • Ability to work respectfully within a team-oriented hospice environment.

Responsibilities

  • Volunteer Recruitment & Development Recruit, onboard, and train hospice and supportive care volunteers.
  • Develop and maintain structured volunteer orientation and training programs.
  • Keep volunteer training manuals, policies, and educational resources current and compliant.
  • Care Planning & Service Coordination Assess volunteer service needs in collaboration with patients, families/caregivers, and the hospice care team.
  • Establish, implement, and monitor individualized volunteer plans of care.
  • Coordinate volunteer scheduling for patient support, administrative assistance, and departmental services.
  • Supervision & Performance Management Supervise, support, and evaluate volunteer performance with professionalism and compassion.
  • Provide mentorship, guidance, and development opportunities for volunteers.
  • Ensure ethical conduct, professionalism, and alignment with hospice philosophy at all times.
  • Administration, Compliance & Quality Maintain accurate, confidential, and up-to-date volunteer personnel files.
  • Ensure compliance with organizational policies, regulatory standards, and hospice care guidelines.
  • Participate in quality assurance and performance improvement initiatives related to volunteer services.
  • Communication & Community Engagement Actively participate in interdisciplinary team meetings.
  • Serve as a community liaison by educating individuals and community groups about hospice volunteer services.
  • Coordinate volunteer support groups, education sessions, and recognition activities.

Benefits

  • 200 Credit Hours Awarded upon successful completion of the required volunteer service period.
  • Comprehensive training is provided to ensure you feel confident, prepared, and supported in your role.
  • Certificate of Completion recognizing your dedication and service.
  • Meaningful hands-on experience in hospice and end-of-life care.
  • Opportunity to make a lasting impact in the lives of patients and families.
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