Hospice Spiritual Care Coordinator

Ohio LivingToledo, OH
Onsite

About The Position

The Spiritual Care Coordinator is responsible for the provision of spiritual care and counseling services to patients and families/caregivers either directly or through coordination of care with other spiritual care coordinators. The Spiritual Care Coordinator will be comfortable in an interfaith setting and have the ability to accept different lifestyles, cultures, beliefs, and values, and have the ability to network with community clergy and congregations and have knowledge of and commitment to the hospice philosophy of care in accordance with company standards and federal, state, and local standards, guidelines, and regulations. The company fosters an environment where employees are passionate about their mission, demonstrating accountability and sharing values of customer service, innovation, integrity, inclusion, financial stewardship, leadership, and care. Ohio Living serves over 10 million Ohioans across 43 counties through various services including independent living, memory care, home health & hospice, palliative medicine, physician and nurse practitioner services, a Medicare Advantage plan, and pharmacy services. The Ohio Living Foundation supports these programs and ensures care for those served.

Requirements

  • High school diploma or equivalent.
  • Two years experience counseling or working with individuals, families and caregivers related to death and dying.
  • Must be able to read, write, speak, and understand the English language.
  • Must possess a valid driver's license and acceptable driving record.
  • Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
  • Comfortable in an interfaith setting and have the ability to accept different lifestyles, cultures, beliefs, and values.

Nice To Haves

  • Graduate from an accredited seminary or school of theology; or ordained minister in good status with the denomination from which he/she was ordained without restriction or subject to any disciplinary or corrective action.
  • Experience in a home health, hospice, or long-term care healthcare setting.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.

Responsibilities

  • Completes timely spiritual assessment and initiation of appropriate services for patients and families/caregivers in the hospice program.
  • Provides direct spiritual care to patients and families/caregivers.
  • May receive requests for spiritual care consultation anytime of the day or night via telephone or in-person visit.
  • Attends patient care conference and interdisciplinary group meetings.
  • Facilitates the development of an interdisciplinary group plan of care to meet identified spiritual needs and provides consultation, education, and support to the interdisciplinary group on spiritual care.
  • Provides funeral or memorial services for patients as requested and plans periodic memorial services to meet the needs of staff, volunteers, community clergy, and spiritual care coordinators working with the hospice team.
  • Performs administrative duties such as completing reports, evaluations, charting, and documentation using electronic medical record.
  • Ensures that all documentation is informative and descriptive of services and care provided and of the patient's response to the care.
  • Updates spiritual care plans as needed.
  • Serves as liaison and support to spiritual care coordinator and life plan community chaplains.
  • Documents direct services and ongoing communication with them.
  • Recruits spiritual care coordinators, life plan community chaplains, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care.
  • Assists in supervision of spiritual care volunteers when assigned to patients and families/caregivers.
  • Listens and responds to the needs of patients, families/caregivers, and staff members delivering exceptional customer service.
  • All other duties as assigned.
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