Hospice Social Services Manager

Hospice of the North Coast•Carlsbad, CA

About The Position

JOIN A TEAM THAT IS COMPACT IN SIZE YET LARGE AT HEART. Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate and personalized care to patients and their families during end-of-life transitions. We hire individuals who thrive on playing a meaningful role in someone's life. They are caring professionals and administrative staff who take pride in serving as advocates for each and every patient and who feel fulfilled being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that allows you to make a meaningful impact every day? Apply today! Social Services Manager - Full Time POSITION SUMMARY: The Social Services Manager fills a management position with both clinical and management responsibility for his/her team; serves as liaison to and conduit between the Director of Patient Care Services, clinical staff on his/her respective team, patients and their families, and the community. The Social Services Manager conducts psychosocial assessments and evaluations and provides emotional counseling to patients/families and participates in the implementation of clinical policies and procedures; and carries out the organization's purposes in a manner consistent with the goals, objectives, and established policies. Works in conjunction with the Director of Patient Care Services to oversee and implement day-to-day operations and program planning. The Social Services Manager provides supervision, direction, and education to the Social Services Team which includes social workers and care advocates, serving patients in both the hospice and palliative care programs.

Requirements

Masters degree in Social Work or Marriage and Family Therapy from a school accredited by the Council on Social Work Education
Certified, licensed, or registered as appropriate. L.C.S.W. Required
Supervisory experience in hospice, long-term care, hospital and/or home health care
Demonstrates competence in administration, supervision and training functions.
Excellent written and verbal communication skills.
Ability to work with dying patients and their families.
Possesses a sympathetic attitude toward caring for the hospice patient and demonstrates positive communication skills in interacting with other members of the hospice team
Valid driver's license, reliable transportation and auto insurance.

Responsibilities

Oversees the Psychosocial and Spiritual Services Departments by enforcing policies, guiding team members, and ensuring care aligns with the MVI and HNC Way Model.
Supervising staff in assessing patient and family needs
Reviewing documentation for quality and compliance
Holding regular case consultations with social workers and care advocates.
Supports hiring, onboarding, performance evaluations, and provides ongoing training
Keeping open communication with the DPCS on productivity, audits, and overall departmental functioning.
Collaborates to integrate psychosocial services into the broader agency
Maintains safety awareness
Builds relationships with community organizations.
Participates in QAPI activities
Attends meetings and trainings
Stays current through continuing education
May carry a small patient caseload when needed to support census demands and prevent service gaps.