Hospice Quality Assurance Specialist

Grace Hospice • Minneapolis, MN

100d • $80,000 - $90,000

About The Position

Grace Hospice walks alongside those on their end-of-life journey and their loved ones. We are committed with a team steeped in faith, empathy, excellence and kindness. If you are seeking a career that allows you to combine your social work knowledge and skills, with your strong desire to compassionately support and guide people through end-of-life, while working with an outstanding team of professionals, Grace Hospice may be the place for you. At Grace Hospice our teams provide specialized care with a highly personalized touch. Our focus is on our patients and families, not the disease, always emphasizing quality of life and dignity. We have built our nonprofit hospice agency by going back to the roots of hospice care, attending to the spiritual, emotional and physical wellbeing of the people we care for. Grace Hospice is an equal opportunity, drug free organization striving for excellence while offering competitive salaries and comprehensive benefits.

Requirements

• Previous hospice experience with preferred Quality Assurance experience.
• Graduate of accredited school of nursing for Registered Nurse; registered and licensed in the State of Minnesota.
• Excellent verbal and written communication skills.
• Strong organization skills-able to manage projects from initiation to implementation.
• Strong leadership skills with ability to provide clear direction and education on quality projects.
• Competency with Microsoft Office programs, Electronic Medical Record Systems, CMS programs, and database management and analysis.
• Knowledge on the Hospice Quality Reporting Program, hospice regulations; Federal, State and Medicare COP’s.

Responsibilities

• Accountable for the oversight of the Hospice Quality Reporting Program and necessary submissions.
• Assists to educate agency on Hospice Quality Reporting Program updates and upcoming changes to ensure agency meets all related regulatory requirements.
• Promotes continuous agency quality improvement through development and execution of projects.
• Performs clinical audits to ensure highest quality care expectations being met and clinical compliance with hospice regulations.
• Assists to track quality measurements, including but not limited to, adverse events, infections, HQRP measures, and other Performance Improvement Plan data tracking.
• Participates in Hospice’s Internal Auditing Program.
• Monitors the measurement, implementation, evaluation of quality measures, including but not limited to; Hospice Care Compare, CAHPS, HCI, HOPE, and PEPPER.
• Compiles, tracks, and analyzes Hospice Quality Reporting Program and other quality data to create relevant agency goals for improvement in quality outcomes.
• Participates in QAPI meetings, assists in agenda creation, minutes, and maintenance of records.
• Reviews HOPE Data in accordance with regulations and completes timely submission through iQIES platform.
• Provides direction and coordination of quality improvement activities utilizing input from the team, current data trends and other methodologies.
• Reports quality data concerns to direct supervisor in a timely fashion.
• Participates in Medicare and State audits including, but not limited to RAC, TPE, and other ADRs.
• Participates in the agency’s internal auditing program and performs clinical audits to ensure quality documentation in accordance with CMS regulations.
• Participates in relevant teleconferences.
• Investigates negative CAHPS complaints and propose action plans to improve quality.
• Other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Long/short-term disability
• Basic life/AD&D
• Supplemental Life/AD&D
• Dependent Life/AD&D
• Paid vacation, sick days and 11 paid holidays
• Flexible spending accounts for healthcare and dependent care reimbursement
• Work with a team of compassionate, dedicated professionals

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree