Hospice Liaison
About The Position
Hospice Liaison Day (United States of America) Hospice Liaison Promotes Halifax Health, Health services (hospice, palliative and supportive care) in the community through educational in-services. Serves as a liaison with physicians’ offices, health care facilities, hospitals and community groups. Provides education regarding continuum of care services (i.e. hospice, palliative and supportive care). We're glad you're here. As a cornerstone of our community, we need strong, compassionate and talented medical professionals just like you. Our team works together to ensure that families receive the highest-quality care in a pleasant setting where they feel valued. If you're interested in exploring career opportunities within Halifax Health and unsure of where to start, upload your resume here. Our Recruiters will review and contact you if there is an opportunity that seems like a good match. Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.
Requirements
- Knowledge of Hospice philosophy of care.
- Medicare conditions of participation; State of Florida regulations governing hospice; hospice operations and sales and marketing.
- Healthcare experience, medical sales and marketing experience preferred.
- Good written, verbal and public speaking skills required.
- Possession of valid Florida driver license and clear driving record.
- Bachelor’s degree in related field or higher or equivalent years of experience.
Nice To Haves
- Healthcare experience, medical sales and marketing experience preferred.
Responsibilities
- Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.
- Educate and be an ongoing resource of skilled care and end-of-life care and services offered by Halifax Health-Hospice and to the medical and non-medical community.
- Educate and be an ongoing resource of Halifax Health system services.
- Develop plans of care for referral sources based upon referral practices and identify barriers to early referral.
- Develop and maintain good customer knowledge base.
- Act as liaison between referral sources and clinical operations of health system.
- Provide feedback to ensure optimal customer satisfaction and patient outcomes.
- Ability to document customer compliments and complaints into the Halifax EMS system.
