Hospice Liaison

LAKES REGION VISITING NURSE ASSOCIATION•Meredith, NH

15h

About The Position

We are seeking a compassionate, relationship-driven Hospice Liaison to serve as the key connection between our hospice program, healthcare partners, referral sources, and the community. In this role, you will help ensure smooth care transitions, educate providers and families about hospice services, and support timely, appropriate referrals. The Hospice Liaison acts as the clinical and operational ambassador of our organization—building trust, and helping patients and families access compassionate, high-quality end of life care.

Requirements

Associate of Science in Nursing (ASN) or higher degree required.
Valid driver’s license and reliable transportation.
Minimum 3-5 years of experience in healthcare, preferably home health or hospice.
Strong communication, presentation, and relationship-building skills.
Excellent customer service and problem-solving abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Office and related software.
Compassion, empathy, adaptability, and professionalism in emotionally sensitive situations.

Nice To Haves

Experience as a charge nurse, preceptor, or in a leadership/support role preferred.
Understanding of Medicare Conditions of Participation (OASIS/HOPE experience a plus, or willingness to learn).

Responsibilities

Develop and maintain strong partnerships with hospitals, skilled nursing facilities, clinics, and other referral sources.
Meet daily with discharge planners and care teams to identify potential referrals.
Educate providers and community partners about hospice philosophy, eligibility, and services.
Review clinical information to assess hospice eligibility; collaborate with Hospice Manager and clinical leadership.
Facilitate smooth transitions from hospital or facility to home hospice, including coordinating documentation, signatures, and transportation.
Ensure accuracy and completion of all admission documentation and referral processes.
Assist with urgent situations and provide clinical guidance as needed.
Identify new referral opportunities and emerging market needs.
Contribute to referral and admission growth goals.
Track referral metrics, identify trends, and share insights with leadership.
Clearly and compassionately explain hospice services and benefits to patients, families, and caregivers.
Provide ongoing education to healthcare teams about hospice processes—including general inpatient (GIP) services.
Promote awareness of hospice services to increase understanding and accessibility within the community.