Hospice Liaison Nurse

GBMC HealthCare • Institute, WI

22h • Onsite

About The Position

The Gilchrist Hospice Care (GHC) Hospice Liaison Nurse is responsible for generating and facilitating patient admissions from hospital-based referral sources, promoting growth of admissions, and performing or coordinating clinical assessments of patients. This role is crucial for meeting GHC goals for successful relationships within Gilchrist service area hospitals. The Hospice Liaison Nurse establishes and nurtures external professional relationships, maintains awareness of local medical markets, provides clinical or psychosocial assessments of prospective patients when necessary, and represents GHC and its spectrum of services in a competent, professional manner consistent with the organization’s goals. The nurse admits patients accepted into the Mobile Hospice Response beds, continues to case manage throughout the GIP hospital stay, and fosters collaboration with hospital staff on appropriate discharge planning. Gilchrist has been Maryland's premier nonprofit provider for serious illness and end-of-life care for over three decades, focusing on ensuring every individual's journey is unique and lived to its fullest, emphasizing quality of life and self-determined life closure.

Requirements

• Diploma, ADN, and/or BSN from an accredited institution
• Minimum of three (3) years' experience required with hospice, home health, critical care, ER, oncology medical/surgical experience, community outreach or pastoral counseling
• Ability to market to and deal tactfully with customers (e.g. physicians, social workers, nurses, etc.), other possible referral sources, and the community
• Excellent professional communication, negotiation, presentation and public relations skills
• Ability to facilitate hospice liaison work in any hospital setting, including Mobile Hospice, within Gilchrist service area
• Knowledge of the practice of infectious disease precautions, universal precautions and employ safe practices for self-protection
• Ability to coordinate with multiple departments including admissions, IPU staff, hospital staff and hospice physicians
• Self-directed with the ability to work with little supervision in a rapidly changing environment
• Flexibility in scheduling and ability to manage multiple tasks simultaneously
• Strong clinical or psychosocial assessment and documentation skills
• Strong computer skills include e-mail, EMR, Word and PowerPoint applications
• Must possess current Maryland State license as a Registered Nurse
• Valid driver’s license and safe driving record
• An automobile that is insured in accordance with GHC requirements

Responsibilities

• Actively develops and fosters area hospital referral source acceptance and allegiance to GHC.
• Effectively implements strategies and tactics to increase admissions from referral sources.
• Maintains awareness of changing medical environment and industry competition.
• Represents GHC with professionalism at all times & responds in a timely manner to referral source questions or requests for presentations.
• Maintains current knowledge of each facility’s discharge planning process and builds relationships with key institutional referral sources.
• Professionally and compassionately interacts with patients, families, and hospital referral sources to explain end-of-life care services.
• Delivers effective “in-services,” “lunch & learns” and other presentations to relevant parties educating the medical community on GHC, end-of-life care, hospice philosophy, and other related topics.
• Maintains current knowledge of Hospice Medicare Benefit and other applicable insurance information and communicates related information when needed.
• Tracks success of liaison efforts, partners with other Admission & Business Development team members to discuss current procedures and suggests improvements and innovative ideas for Admission and Business Development team and specific roles.
• Prepares for and attends required meetings and contributes valuable feedback and relevant suggestions.
• Ensures all HIPAA Privacy and Security Regulations, Medicare Conditions of Participation and all other Joint Commission and other regulatory/compliance requirements are understood and followed.
• Assists with “Share Days” for prospective employees and in orienting new nursing personnel to policies, procedures and practices of GHC and the Hospice Liaison Nurse role.
• Performing job functions in a fiscally responsible manner consistent with GHC policies, mission and vision.
• Performs eligibility and clinical assessment visits for patients and coordinates transition of patients to GHC service for their assigned hospital patients.
• Discuss clinical findings with hospital representatives when required.
• Explains GHC services to patients and families in situation-appropriate manner resulting in the admission of appropriate patients and positive impression of GHC.
• Completes timely electronic documentation of any eligibility visits and/or admissions performed and uses electronic medical record (EMR) systems effectively and efficiently to complete required documentation in a variety of patient care settings.
• Oversee pending patients (referrals) and partners with Hospice Admission RNs and other Admission team members in admission process.
• Prioritizes urgency of visits & duties when multiple referral sources require GHC services or information, as directed by GHC policies/procedures.
• Keeps all referral sources updated on the status of all patient care interactions, including on-going status reports for patients admitted to services, including death notifications.
• A willingness to perform the duties of an admissions nurse at homes and facilities when needed (e.g. holidays).
• Provides assessment of patients at time of referral and refers to appropriate level of care.
• If patient will be enrolled to a Mobile Response hospice bed for GIP care, completes admission process.
• Directs quality nursing care for patients with life limiting illness in conjunction with the AOHR and hospital team, to maintain the highest level of care for the patient and family.
• Participates with the hospice AOHR and hospital staff in the development of a coordinated plan of care.
• Consults with the hospice AOHR, as needed.
• Evaluates interventions with the patient and family and modifies the plan of care with the AOHR accordingly.
• Provides patient, family and hospital nursing staff with education and support to maintain the highest level of quality care at the end of life.
• Documents on appropriate charts and forms in an accurate and timely manner to document course of care.
• Accurately documents daily acuity assessment of all patients.
• Attends to patient and family at the time of death.
• Other duties as reasonably required.

Benefits

• Competitive salary
• Generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 501-1,000 employees