Hospice Liaison

Compassus • North Andover, MA

2d

About The Position

The Hospice Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Liaison is responsible for the development of the hospice program through processing consents and managing the pipeline of potential patients. Licensed Practical Nurse is preferred for this role.

Requirements

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. Must be able to travel. Ability to work independently in the management of assigned responsibilities. Must be able to relate and work with the disabled, ill, elderly, emotionally upset and, at times, hostile people within the facility or home setting.
• Active and unencumbered registered nurse license required (Texas).

Nice To Haves

• Bachelor's degree in Marketing, Business, or health related field preferred.
• One (1) to two (2) years of related experience highly preferred.
• An equivalent combination of education and experience will be considered.
• Experience in health care marketing preferred.
• Licensed Practical Nurse is preferred for this role.

Responsibilities

• Provides accurate information regarding hospice services in response to inquiries by healthcare providers and general public.
• Processes all consents as assigned, as is measured on conversions of referrals to admissions.
• Conducts informational visits.
• Manages the pipeline of potential patients on a daily basis, including following up with Hospice Care Consultants, growth leaders, referral sources, and patients and their families.
• Participates in community and organizational programs as requested to promote professional growth and understanding of hospice care.
• Participates in the quality and performance improvement process of the hospice program.
• If RN, additional responsibilities may include: Facilitates the admission process to and from referral sources. Assesses referred patient’s clinical needs and disease status and confers with patient’s attending physician and hospice physician regarding assessment to establish eligibility. Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse. Oversees GIP patient admission process based on identified symptom management needs for that level of care. Works closely with facilities and hospitals to identify, transition, and admit patients appropriately for general inpatient services. Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care.
• Performs other duties as assigned.

Benefits

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees