Hospice Intake Manager

JourneyCare Hospice•Crystal Lake, IL

1d•$85,000•Onsite

About The Position

JourneyCare Hospice is seeking Hospice Intake Manager to join our growing team! New competitive salaries, immediate opening, generous time off packages, 401K + match, and so much more! HOURS : Monday-Friday 8:30AM-5PM - Plus One Weekend Every 3rd Weekend LOCATION : Crystal Lake, IL. Offering up to $85,000/Annually - Offer Based on Years of Experience What We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Mileage reimbursement Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs What Youll Do: The Intake Manager will ensure the team is providing initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care. Inform referral sources, clients, family members, and physicians about response time and plans for follow up. Informs clinical office staff of potential admits and accurately documents information in the clients medical record. Input patient information into the EMR and updates EMR with the correct level of care. Completes and copies necessary paperwork to ensure patient files are prepared for admission. This includes but is not limited to completing the referral intake form, copying all referral information, and attaching it to the intake for review by clinical office staff, scanning and uploading referral information in a timely manner so information is available to admissions clinicians, Establishes, maintains, and closes patients EMR and paper charts in accordance with regulatory and office guidelines. This may include but is not limited to the mailing, faxing, or emailing of required documentation. Verification of insurance coverage. Collaborates as needed to procure needed information. Creates morning and evening census reports. Text 10203 to 847-416-8078 to Apply!

Requirements

Associates degree is preferred and equivalent with successfully completed course work or equivalent experience in medical terminology and/or working in healthcare environments.
Minimum of two years experience working in hospice, home care, or other health care environment required.
Customer service focused, including the ability to set the caller at ease and encourage open dialogue about the clients needs.
Ability to work with a variety of team members representing other functional areas that directly or indirectly impact client intake/admission.
Ability to maintain composure in addressing stressful and/or challenging situations.
Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

Nice To Haves

Experience in dealing with a variety of payers in healthcare, e.g., Medicare, Medicaid, and commercial payors, preferred.
Prior use of Electronic Medical Records (EMR), preferred.

Responsibilities

The Intake Manager will ensure the team is providing initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care.
Inform referral sources, clients, family members, and physicians about response time and plans for follow up.
Informs clinical office staff of potential admits and accurately documents information in the clients medical record.
Input patient information into the EMR and updates EMR with the correct level of care.
Completes and copies necessary paperwork to ensure patient files are prepared for admission. This includes but is not limited to completing the referral intake form, copying all referral information, and attaching it to the intake for review by clinical office staff, scanning and uploading referral information in a timely manner so information is available to admissions clinicians
Establishes, maintains, and closes patients EMR and paper charts in accordance with regulatory and office guidelines. This may include but is not limited to the mailing, faxing, or emailing of required documentation.
Verification of insurance coverage.
Collaborates as needed to procure needed information.
Creates morning and evening census reports.