Hospice Intake Coordinator

Signature Healthcare at Home • Tigard, OR

3d

About The Position

The Hospice Intake Coordinator communicates and coordinates with patients, families, and physician offices. Process referrals and coordinate patient care. Assist to ensure smooth clinical operations. Maintain strong community relationships, and helps ensure adherence to regulations, policies, and procedures. The Hospice Intake Coordinator will typically have extensive experience in the Hospice industry.

Requirements

• Previous Intake roles with 2-5 years of experience preferred, but not required.
• Strong written and oral communication skills in person and over the phone.
• Excellent customer service skills
• Strong team skills
• Organized
• Flexible—responds well to changing priorities and conditions

Responsibilities

• Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
• May advise patients and family caregivers as needed and within the LPN scope of practice.
• Build and maintain strong relationships with referral sources and other community contacts.
• Assist field staff with information, scheduling, and workflow.
• Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
• Work with the office team to provide other types of office support as needs dictate.
• May perform visits in the field.
• All patient care tasks in the field and over the phone are performed according to standards for quality, productivity, documentation, and communication.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed