Hospice Intake Coordinator
About The Position
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C ompassion, A ccountability, R espect, E xcellence and S ervice (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Requirements
- High school graduate; bachelor’s degree preferred in health related field or licensed clinician preferred.
- 2+ years of health care experience required.
- 2 years of experience in hospice preferred.
- Must have knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.
- Proficient in word processing, desktop publishing and spreadsheet software.
- Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages.
Responsibilities
- Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.
- Verify completion of EOB. If no EOB completed, contact Marketing liaison to alert them of referral to allow them to be first point of contact for referring facility or MD.
- Immediately initiates data entry and begins insurance authorization process.
- Enters PENDING code so that we can track patients who are in process.
- Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds) .
- Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.
- Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.
- Is responsible for timely initiation of care with the goal of response time of less than 2 hours.
- Is responsible for changing patient’s status to NON ADMIT and coordinating with DPCS to ensure they are aware of patient status.
- Other duties as assigned.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
