Hospice Billing Collections Specialist
About The Position
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Requirements
- One to three years' experience in Healthcare Billing.
- Industry standard knowledge of private insurance reimbursement standards in the Healthcare sector is necessary.
- Experience collecting for Home Health agencies.
- Experience using EMR/EHR and practice management software.
- Understanding Explanation of Benefits (EOBs).
- Strong verbal and written communication skills are a must.
- Demonstrated ability to work effectively in a team.
Responsibilities
- Oversee all collections activities for assigned payors, ensuring timely and accurate reimbursement.
- Collaborate cross-functionally with Mission Healthcare departments to identify and resolve issues impacting billing and collections performance.
- Stay current with industry regulations, payer guidelines, and reimbursement trends relevant to assigned payor mix.
- Maintain proactive and consistent communication with the Reimbursement Manager to align on priorities and escalate concerns.
- Respond to patient inquiries with professionalism and empathy, resolving billing-related questions and concerns effectively.
- Deliver courteous and solution-oriented customer service to both internal teams and external stakeholders.
- Achieve departmental performance targets, including productivity metrics and quality standards.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
