Hospice Administrative Specialist

Choice Rehab LLC•Greenwood Village, CO

10d•Onsite

About The Position

The Hospice Administrative Specialist plays a critical role in supporting the operational and administrative functions of hospice care services. This position ensures that all administrative processes run smoothly, enabling clinical teams to focus on delivering compassionate patient care. The specialist manages patient records, coordinates communication between healthcare providers, patients, and families, and oversees compliance with regulatory requirements. By maintaining accurate documentation and facilitating efficient workflows, the role directly contributes to the quality and effectiveness of hospice care delivery. Ultimately, the Hospice Administrative Specialist helps create a supportive environment that respects the dignity and needs of patients and their families during end-of-life care.

Requirements

High School Graduate (College Preferred).
One-year general office experience preferred.
Computer skills preferred, excellent interpersonal and organizational skill. Knowledge of medical terminology preferred.
Reliable transportation and valid and current auto liability insurance.
Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc.

Responsibilities

Answer incoming calls and assist as necessary.
Serves as "in person" receptionist for all guests and front door traffic to the office.
Serves as primary contact in obtaining supplies/services from office vendors, e.g., office supplies and printed materials.
Processes incoming and outgoing mail, including receiving deliveries and preparing outgoing shipments.
Schedule travel arrangements including hotel, car and meal reservations as required.
Maintain master office location list as needed including phone #’s and points of contact.
Assist with meeting planning and development of special events and conferences as needed.
Provide clerical support to the Marketing Department and leadership team as needed.
Order plants/flowers as directed for bereavement and miscellaneous occasions.
Provides excellent customer service, along with a can-do, willing attitude.
Provides computer support and data entry, as needed.
Promotes the agency's philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.