Hospice Account Executive

Trinity Health Corporation•Mason City, IA

68d

About The Position

We are seeking a compassionate and results-driven Hospice Account Executive Representative to join our team. This role is responsible for achieving territory admission targets by implementing strategic sales plans, managing time and resources effectively, and fostering strong relationships with healthcare professionals and facility staff. The ideal candidate will have a passion for helping patients and families navigate their transition to hospice care, while promoting our full continuum of services including hospice and palliative care.

Requirements

Bachelor's degree or equivalent experience.
1-2 years of sales experience, preferably in hospice or healthcare.
Strong communication and customer service skills.
Proficient in managing multiple computer systems.
Knowledge of Medicare regulations and managed care environments.
Valid driver's license and reliable transportation.
Ability to work in a fast-paced, dynamic environment.
Willingness to participate in on-call and weekend rotations.

Responsibilities

Develop and execute territory sales plans to meet or exceed admission targets.
Build and maintain positive relationships with discharge planners, nursing staff, and medical professionals.
Accurately screen and complete referrals to ensure compliance with agency, state, and federal admission criteria.
Collaborate with Agency Operations Management to review sales activities, identify opportunities, and address challenges.
Support patients and families during the transition to hospice care, responding promptly to inquiries.
Cross-sell hospice and palliative care services as appropriate.
Ensure complete and accurate referral documentation for timely billing.
Participate in interdisciplinary case conferences as needed.
Maintain detailed records in CRM and territory management systems.
Demonstrate exceptional customer service and interpersonal skills.
Uphold company policies, procedures, and ethical standards.
Engage in ongoing professional development and training.