Account Executive - Hospice

Traditions Health•Cleveland, OH

About The Position

The Account Executive (AE) assumes responsibility for achieving financial goals by implementing marketing and sales strategies, in the assigned territory, aimed at effectively selling and promoting Traditions portfolio of services to skilled nursing facilities, rehabilitation centers, senior living facilities and senior communities. The AE is also accountable for executing educational activities with administrators, case workers, event planners, and social workers to explain the Traditions value proposition. The AE works with the other sales teams and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Traditions Health is becoming The Care Team, aligning with a leading provider of hospice care, committed to providing the best possible care to their patients and families, and employees. Candidates selected for this position will transition to employment with The Care Team effective January 1, 2026. You will have the opportunity to contribute to meaningful work, supported by The Care Team values, resources, and commitment to caring for the communities we serve. You will be offered The Care Team benefits plan with PTO starting January 1, 2026. About The Care Team At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life’s most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com Traditions Health is a rapidly growing, innovative provider in home health care and hospice. It is our mission to promote health and independence in the patients we serve, to attract and retain exceptional healthcare professionals and to conduct our business with compassion and integrity. We believe that our core values of Integrity, Compassion, Patient Satisfaction, Team Attitude, Compliance, Professionalism, and Commitment are the foundation of our success.

Requirements

Bachelor’s degree or equivalent
1-2 years healthcare specific outside sales experience preferred.
1-2 years outside sales experience preferred or considerable transferrable experience.
Excellent communicator both verbal and written
Effective technical selling skills
Good presentation skills
Detail oriented
Excellent organizational skills
Excellent management skills.
Ability to establish and expand relationships with diverse referral sources
Must be comfortable making cold calls
Create territory sales plans
Ability to thrive in a fast-paced environment
Reliable transportation.
Valid and current auto insurance.
Ability to work a flexible schedule with extended hours.
Ability to travel locally with some exposure to inclement weather.
Must have reliable transportation, valid and current driver’s license and auto insurance.
Prolonged sitting and some standing is required.
Occasional need to lift, pull, carry and push items weighing up to 50 lbs.
Frequent need to stoop, kneel, and reach while accessing files.
Requires working under some stressful conditions to meet deadlines and agency needs.
Requires excellent problem-solving skills.

Responsibilities

Responsible for achieving and exceeding of territory admission goals.
Meets short- and long-term target account goals.
Ability to achieve 8 - 10 admissions per month in 4-6 months productivity.
Develop relationships with key facility accounts and service these accounts in a legal and compliant manner
Makes sufficient number of sales calls to meet with 8-10 decision makers per day.
Demonstrates the technical selling skills and product knowledge necessary for the Account Executive to effectively present Traditions values and expertise.
Partner with the clinical team to ensure that highest level of service and support to our patients, referral sources, and community
Demonstrates effective communication skills with referral sources.
Demonstrates effective presentation skills.
Educates referral sources on the components of the company’s services.
Responsible for public education relative to home health care and hospice services available through the agency and methodologies for obtaining such services.
Assists with development and implementation of quarterly Strategic Business Plans and the maintenance of target lists.
Prioritizes accounts in accordance with the market sales plan.
Has a working knowledge of community resources/vendors.
Develops networking relationships in the community.
Maintains a professional attitude and works well with others.
Identifies and appropriately resolves referral source concerns.
Responds to customer complaints in a timely manner.
Gathers all needed materials to facilitate patient admission, as needed.
Meets minimum administrative standards: a. Document the minimum expectation of sales calls daily in CRM (including pre and post call notes); b. Maintain a complete, up-to-date record of targeted referral sources in territory in CRM.
Maintains accurate expense reports, weekly territory reports and account profile sheets. Reports are submitted on a timely basis.
Attends weekly sales calls/meetings.
Completes assignments, as assigned by supervisor.
Other duties, as assigned by supervisor.