Hopkins Park Facilities and Aquatics Manager

DEKALB PARK DISTRICT IL•DeKalb, IL

15d•$60,000 - $85,000

About The Position

Responsible for the overall management of Hopkins Park facility operations. Areas include the community center, outdoor aquatics facility, shelter, band shell, indoor and outdoor rentals, swim lesson programs, concessions, , special events, and park shelters.. This position supervises part-time and seasonal staff and ensures high-quality customer service, safety, and efficient facility operations. The role also supports recreation department events and community programming to enhance the Park District’s mission of serving residents year-round.

Requirements

Prior experience in an aquatics environment required.
Bachelor’s Degree in Parks and Recreation or related field.
Two (2) – four (4) years experience in aquatic management, lifeguard instruction, and aquatic programming preferred.
Knowledge of all phases of recreation programming with an emphasis on aquatics programs.
Ability to develop and run innovative programs and facilities that meet the needs of the community.
Ability to hire, train, lead, and direct staff in an effective manner.
Ability to communicate effectively both orally and in written format.
Facility management skills to include daily operations and maintenance.
Basic computer skills and an ability to learn and display proficiency at using the District’s registration software.
Ability to interact with customers in a professional manner and resolve complaints and issues in a timely manner.
Ability to develop and implement program budgets and to be fiscally accountable for areas of responsibility.
Possession of a valid driver’s license.
Must have or obtain certification in First Aid, CPR, and AED.
Evenings, weekends and holiday hours will be required at times.

Nice To Haves

Possession of Certified Pool Operator certification.
Experienced Lifeguard Instructor.
Experience with rental management.

Responsibilities

Oversee Hopkins Park Facilities operations including daily staffing, facility scheduling, indoor and outdoor rentals, and wedding/event rentals.
Provide overall supervision and management of daily pool operations, including aquatics programming, safety compliance, water quality, and customer service standards.
Direct front desk operations at aquatics facilities and the Hopkins Community Center, ensuring high-quality customer service, accurate transactions, and positive guest experiences.
Recruit, hire, train, schedule, and evaluate a seasonal and part-time staff team including lifeguards, swim instructors, concessions, facility/rental, custodial, and front desk staff.
Coordinate and oversee lifeguard certification courses, ongoing staff training, and in-service sessions to ensure compliance with industry safety standards and risk management practices. Assists with instructing CPR and First Aid training for the district.
Supervise all aquatics rentals (pool parties, special events, private bookings) and ensure smooth coordination with staff, patrons, and maintenance personnel.
Plan, organize, and implement aquatics special events; collaborate with recreation staff to support Recreation Department and community-wide special events.
Provide year-round support and oversight for swim lesson programs, including scheduling, staffing, training, and evaluation for both indoor and outdoor lessons.
Coordinate concession operations at pool facilities, including inventory, ordering, staff training, and cash handling procedures.
Monitor financial performance for assigned areas including memberships, rentals, concessions, and lessons; prepare reports and assist with annual budgeting.
Attends all meetings as requested and maintains open communication with the Superintendent of Recreation & Facilities.
Perform other related duties as assigned to support the mission of the DeKalb Park District.