Homestay Inquiry Specialist (Los Angeles, CA)

Apex International Education Partners

7d•$20 - $20

About The Position

APEX is seeking a proactive and detail-oriented Homestay Inquiry Specialist to join our Homestay Program Team on a part-time basis. This role is instrumental in growing our network of host families by engaging with prospective hosts and supporting program visibility and outreach efforts.

Requirements

Proficiency in Microsoft Word and Excel; Salesforce experience a plus
Strong written and verbal communication skills
Associate's degree preferred
Ability to quickly learn and clearly explain program details and processes
Self-motivated, detail-oriented, and able to work independently with minimal supervision
Organized and able to manage multiple tasks effectively
Flexible and adaptable within a growing organization
Comfortable working with multicultural teams and communities
Available to work weekday evenings and Saturdays as needed

Responsibilities

Respond to inquiries from individuals interested in hosting international students via phone, email, and online platforms
Follow up with potential host family leads and guide them through the application and vetting process
Promote the APEX Homestay Program, including the Apex Referral Program, through digital and community-based marketing efforts
Manage, scrub, and update lead records daily using Salesforce
Distribute promotional materials such as yard signs and brochures to increase local visibility and community engagement
Identify, coordinate and attend marketing/recruitment events (ie. school open houses, community events, town halls, etc.) in an effort to attract new Host Families.
Support overall team goals and contribute to the mission of the APEX Homestay Program