Homeless Shelter Shift Supervisor - Seasonal (3939)
About The Position
The Senior Site Lead is responsible for overseeing services and activities at the Emergency Shelter Program. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Ability to work effectively with a diverse population; plan, organize and prioritize duties; maintain a positive, professional, safe and guest centered environment while on duty; and establish and maintain effective working relationships with others. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly to the Emergency Shelter and Services Program Manager. Fluency in Spanish is a significant value.
Requirements
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach
- Ability to perform crisis intervention as needed
- Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
- Dependability, responsibility, and the ability to communicate effectively and respectfully
- Possess supervisory experience and ability to guide and lead a small group of staff members
- Ability to lift, bend, push, and pull up to 50 pounds
- Prolonged periods of standing and the ability to work in a fast-paced environment
Nice To Haves
- Previous shelter experience is preferred but not required
- Fluency in Spanish is of significant value
Responsibilities
- Oversee and assist in the implementation of shelter activities including logistics and guest intakes to ensure quality, guest focused, and trauma informed delivery of services.
- Assist in the coordination of volunteers and support services
- Oversee the organization of supplies and facilities needs Encourage and discuss progress toward housing with shelter guest
- Support shelter staff during designated shifts
- Assist in various aspects of staff's duties
- Assist in coordinating and managing special group events and holiday events
- Provide crisis/conflict intervention
- Communicate any staff or shelter issues to Program Manager.
- Coordinate supply and service needs
- Assist with securing necessary resources
- Assist with record keeping and reporting
- Attend staff meetings and training workshops as needed
- Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
- Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications.
- Perform ad hoc projects as appointed by Supervisor
Benefits
- 100% employer-paid medical insurance at base tier
- Voluntary dental and vision coverage
- Paid Time Off (PTO)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- 403(b) retirement plan with up to 3% employer matching
- Paid on-the-job training and orientation
- Mileage reimbursement
- Employee referral program
- Opportunities for professional growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
