Homeless Services Assistant

Hampton-Newport News Community Services Board•Hampton, VA

1d•$37,058•Onsite

About The Position

The full-time Homeless Services Assistant plays a crucial role in supporting the housing and homeless services team at the Hampton-Newport News Community Services Board. This position focuses on assisting individuals facing serious mental illnesses and co-occurring substance use disorders who are or have been homeless. Key responsibilities include providing transportation for clients to appointments, helping with daily living skills, and engaging them in recreational activities. The assistant will maintain accurate client records, ensuring that documentation is up-to-date and that quality assurance activities are performed diligently. In addition to supporting case managers and outreach workers, the assistant will offer supportive counseling and encouragement to clients, fostering a nurturing environment that promotes recovery and stability. This role is essential in connecting clients with vital resources and services, thereby enhancing their quality of life and aiding their journey toward independence.

Requirements

Associates Degree in Human Services and six (6) months experience or two (2) years substance use or mental health related experience.
Valid Driver's License.
Proficiency in using computers and office equipment
Strong understanding of community and agency resources for homeless individuals dealing with substance abuse and mental health issues.
The ability to maintain productive relationships with colleagues and representatives from various public and private organizations
Strong oral and written communication skills
Holistic approach to addressing service needs