Homecare Scheduling Coordinator, Personal Care

Elara Caring•South Portland, ME

1d•Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Homecare Scheduling Coordinator, Personal Care Services Full-Time | On-Site + Field Work | Monday - Friday | Urgently Hiring We are in an exciting phase of growth and expansion, and we’re looking for someone who is ready to be boots on the ground, building relationships and making a meaningful impact in the community. This is more than a supervisory role—this is an opportunity to be part of something bigger: Growth & Expansion – Be part of a rapidly growing market with opportunities to build and shape your team Community Involvement – Represent Elara Caring locally and build strong community connections Relationship Building – Strengthen partnerships with clients, families, and referral sources Branding & Presence – Help grow Elara Caring’s footprint and reputation in your area Industry Expertise – Leverage your experience in Maine to drive success and local impact At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Homecare Scheduling Coordinator, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.

Requirements

High School Diploma or GED required
Five (5) years of experience in a fast-paced office or healthcare environment preferred
Working knowledge of Medicare/Medicaid and home care operations preferred
Strong computer proficiency and documentation skills
Excellent organizational and multitasking abilities
Professional verbal and written communication skills
Strong leadership, coaching, and motivational skills
Ability to thrive in a fast-paced, high-volume environment
Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

Nice To Haves

Associate’s or Bachelor’s degree preferred
Experience working with elderly or disabled populations preferred

Responsibilities

Coordinate and schedule personal care services, including coverage for planned and unplanned absences
Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
Review and manage service authorizations and contract-specific requirements
Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
Support branch growth initiatives and operational planning efforts
Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
Provide guidance, coaching, and support to caregivers to promote performance and engagement
Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
Conduct caregiver orientations as required
Collaborate with payroll and timekeeping teams
Monitor daily service delivery to ensure adequate caregiver availability and coverage
Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
Communicate professionally and effectively with caregivers, clients, case managers, and leadership
Represent Elara Caring in a professional and positive manner within the community
Perform additional duties and projects as assigned to support team and organizational success