Home Property Claims Adjuster - Inside
About The Position
Blaze a trail. Bring your expertise to California Casualty, a family-owned property & casualty insurance company since 1914. We provide protection and peace of mind for the people that serve our communities including educators, firefighters, law enforcement, and nurses. The insurance industry is always evolving. Our dedicated teams ensure we stay one step ahead. Now is your chance to join our topnotch specialists who make a real difference in the lives of our customers. Accidents happen. And when they do, our claims department is right there, investigating and evaluating claims: and then negotiating settlements that are fair to our customers and our company. As an Inside Home Property Adjuster, you will conduct investigations over the phone of various property claims perils, from water, to wind and hail losses, to complex fire claims, and everything in between. You will determine coverage by applying provisions of policy contracts in compliance with regulatory requirements and internal quality procedures. You will leverage your own investigation and technical skills, our vendors, our customers, and their representatives, to review photographs, inspection reports, obtain police or fire reports and other statements, and ensure that we provide a fair and accurate settlement within the confines of the policy. Use your people skills and business smarts to provide excellent customer service by communicating with policyholders, claimants, their representatives and vendors to promptly resolve problems.
Requirements
- Home Property claims adjusting experience (2+ years required or 1+ year with related exp).
- Drive and determination to produce an outstanding work product and to provide the high level of customer service we promise to our policyholders.
- Knowledge of insurance coverage, insurance law, DOI regulations, structural estimates, repair costs and homeowner insurance concepts.
- Experience using Xactimate (required).
- Excellent verbal/written communication skills and sound judgment
- A strong sense of organization to keep you on top of the incoming claim volume, calls, mail and demands of the role.
- High School diploma (some college preferred)
- Ability to meet state licensing requirements
Responsibilities
- Conduct investigations over the phone of various property claims perils, from water, to wind and hail losses, to complex fire claims, and everything in between.
- Determine coverage by applying provisions of policy contracts in compliance with regulatory requirements and internal quality procedures.
- Leverage your own investigation and technical skills, our vendors, our customers, and their representatives, to review photographs, inspection reports, obtain police or fire reports and other statements, and ensure that we provide a fair and accurate settlement within the confines of the policy.
- Provide excellent customer service by communicating with policyholders, claimants, their representatives and vendors to promptly resolve problems.
Benefits
- comprehensive benefits package, including medical and financial benefits
- paid time off (vacation, holidays, sick leave, and personal days)
- eligibility for the company’s performance sharing plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
