Home Loan Post Closing Specialist

GESA CREDIT UNION • Richland, WA

2d • $23 - $38

About The Position

The Home Loan Post Closing Specialist is responsible for managing the post-closing stage of residential mortgage loans. This role ensures all loan documents are accurate, compliant, and completed within regulatory timelines, coordinating with all stakeholders to facilitate timely exports to the sub servicer and seamless delivery to investors. The Home Loan Post Closing Specialist also handles quality control activities.

Requirements

• Exceptional attention to detail and ability to identify and correct discrepancies
• Strong written and verbal communication skills to collaborate effectively with borrowers, vendors, and internal teams
• Excellent organizational and time management skills, with the ability to prioritize competing demands
• Adaptability in a fast-paced, deadline-driven environment
• Proficiency in loan origination systems, investor portals, and standard Microsoft Office tools
• High school diploma or equivalent completion of specialized courses of study, training, and experience would be accepted in lieu of a degree
• One (1) year of experience in mortgage closing, post-closing, processing, or financial institution preferred
• Valid Driver License is required

Nice To Haves

• Familiarity with FNMA, FHA, VA, and USDA guidelines preferred
• Experience with Automated Underwriting System (AUS) and other lending-specific software preferred
• Proficient with standard Microsoft Office Suite
• Some travel is required to achieve training and business objectives

Responsibilities

• Maintain thorough knowledge of mortgage products, regulatory requirements, and investor guidelines
• Prioritize daily tasks to meet service level agreements, compliance deadlines, and investor lock expirations
• Conduct thorough reviews of final settlement statements and perform all required final updates in the LOS
• Issue Post-Closing Compliance Documents (PCCDs) within regulatory timelines
• Conduct servicing exports, mortgage insurance activation/issuance, and MERS registration
• Mange escrow holdbacks coordinating with internal and external parties to ensure timely completion and distribution of funds
• Order, track, and follow up on post-closing conditions and requirements such as tax transcripts, manufactured home title eliminations etc.
• Conduct all tasks related to the selling and shipping of loan files to investors, ensuring compliance with investor requirements
• Monitor, audit, and track trailing documents, such as recorded deeds of trust and final title policies and follow up with vendors as needed
• Track and resolve discrepancies or deficiencies in post-closing files to avoid investor penalties
• Monitor and work recurring reports pertaining to quality control and department auditing
• Request and track sub serving corrections and updates
• Provide internal, external and member servicing support on HELOC products
• Identify opportunities to streamline processes and reduce inefficiencies
• Maintain accurate records of all loan activities in the Loan Origination System (LOS)
• Attend training sessions and team meetings to stay updated on industry changes and organizational policies

Benefits

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees